IT Quality Assurance Analyst VT SOW

IT Quality Assurance Analyst

Job Type: Contract

Duration: 12 months (with potential extension)

Work Location: Remote

Work Hours: Standard business hours (EST)

Job Overview

We are seeking an experienced IT Quality Assurance (QA) Analyst to support the stabilization enhancement and ongoing quality assurance of a business critical Salesforce based application. This role will work closely with business stakeholders developers and product owners to ensure that all application changes meet functional performance and quality standards before release.

The ideal candidate is detail oriented experienced in Agile/Scrum environments and comfortable owning end to end QA activities including planning execution documentation and reporting.

Key Responsibilities

Quality Assurance & Testing

• Develop maintain and execute QA plans test strategies and test scenarios
• Create detailed test cases scripts and procedures based on functional and business requirements
• Perform manual and automated testing including regression testing
• Facilitate and support User Acceptance Testing (UAT) with end users
• Ensure testing is completed and documented prior to all releases

Defect Management & Reporting

• Identify document track and communicate defects with clear reproduction steps
• Collaborate with developers to validate fixes and retest resolved defects
• Analyze test results and quality metrics to identify trends and improvement areas
• Produce regular QA status reports metrics and release readiness summaries

Collaboration & Process Improvement

• Work closely with business analysts developers product owners and project managers
• Support refinement of user stories and acceptance criteria
• Recommend improvements to QA processes tools and best practices
• Maintain accurate QA documentation and knowledge sharing artifacts

Tools & Environment

• Use Azure DevOps as the system of record for test plans scenarios defects and tracking
• Participate in Agile ceremonies including sprint planning reviews and retrospectives
• Support testing for integrations APIs and configuration based Salesforce functionality

Required Qualifications

• 5 years of experience in IT / Software Quality Assurance
• Strong experience developing and executing test plans test cases and test strategies
• Hands on experience with Agile / Scrum testing methodologies
• Experience with manual testing and exposure to automated testing
• Proficient with Azure DevOps or similar ALM tools for QA tracking
• Experience supporting User Acceptance Testing (UAT)
• Strong documentation communication and stakeholder collaboration skills
• Ability to work independently in a remote environment

Preferred Qualifications

• Experience testing Salesforce based applications
• Experience in regulated industries (government healthcare financial services etc.)
• Familiarity with API testing and system integrations
• Experience with test automation tools (e.g. Testim or similar)
• QA Software Testing or IT related certifications
• Understanding of licensing compliance or regulatory systems

Deliverables & Outcomes

• Documented IT Quality Assurance Plan
• Test cases test results and defect reports for ongoing releases
• Defined and repeatable QA processes and procedures
• Quality metrics and reporting tied to sprints and releases

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