Quality Assurance Evaluator

Position Function:

The Quality Assurance Evaluator is charged with quality oversight ensuring that any product or service offered or performed by Mississippi State Chemical Lab is of a quality that meets the standards of the customer or client. Serving as a customer interface communicates directly with customers clients and MSCLstaff in an effort to gain an understanding of their needs and to obtain feedback. The QA Evaluator monitors the progress of sample requests to ensure appropriate turn-around time quality work also checks equipment and reagents used in relation to sample requests as well as reviewing and updating documents monitoring training and competency records in addition to any other duties as assigned.

Salary Grade:14

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC these positions are Unclassified and salary ranges are determined by the hiring department.

Department Profile:

The Mississippi State Chemical Laboratory (MSCL) is a state-appropriated regulatory agency for the State of Mississippi as well as a fee-for-service laboratory located on the campus of Mississippi State University. MSCL is dedicated to ensuring the quality and safety of fertilizers pesticides animal feeds petroleum products and manufactured and retail food. It provides fast defensible and reliable analytical data to:
1. The States regulatory agencies including MDAC Bureau of Plant Industry.
2. The States federations and councils such as the MS Farm Bureau and Delta Council.
3. The States industries including Poultry Catfish and Manufacturing.
4. The States citizens.
The MSCL adheres to the highest professional standards and provides quality analytical services in a timely manner.

Essential Duties and Responsibilities:

1. Safety and Regulatory Compliance
Ensure compliance with university safety protocols and complete relevant safety trainings (e.g. chemical safety biosafety hazard communication).
Assist in developing and maintaining the laboratory quality management system to meet regulatory and accreditation standards (e.g. ISO/IEC 17025: 2017).
Prepare for and participate in external audits remaining current on all applicable standards and regulations.
2. Documentation Control and Process Monitoring
Organize and maintain accurate up-to-date controlled documentation both in hard copy and digital formats ensuring accessibility for compliance and audits.
Coordinate verification processes for critical laboratory equipment (e.g. balances pipettes thermometers) manage inventories and schedule external calibrations.
Oversee issuing and tracking of record logbooks ensuring proper recordkeeping in accordance with regulatory and documentation standards.
3. Quality Audits Inspections and Corrective Actions
Conduct internal audits and inspections of laboratory processes and standard operating procedures issuing written reports of findings.
Initiate corrective action requests (CAR) for identified nonconformities perform root cause analyses and track corrective/preventive actions (CAPAs) to closure.
Facilitate continual improvement initiatives and monitor effectiveness of implemented changes.
4. Data Review Testing and Reporting
Review laboratory data including proficiency testing (PT) results for accuracy and regulatory compliance; submit results accurately and on time.
Participate in analyzing and interpreting data trends identifying potential issues and recommending improvements.
Compile and distribute laboratory reports ensuring timely and accurate delivery to internal and external stakeholders.
5. Training Customer Feedback and Collaboration
Develop and deliver training programs on laboratory SOPs pipetting techniques and ISO/IEC 17025:2017 requirements reinforcing a culture of quality.
Coordinate the collection and review of solicited customer feedback implementing actions that enhance laboratory operations and customer satisfaction.
Collaborate with cross-functional teams to align quality objectives and strategic initiatives that support continuous improvement.
6. Other Duties
Perform other duties important to the function of the State Chemical Laboratory as assigned by supervisory personnel.

Full supervisory authority when assigned.

Minimum Qualifications:

Education BSc Degree Relevant scientific field

Experience 2 years -Working in an analytical laboratory

Technical knowledge Understanding of Quality Management Systems

Preferred Qualifications:

1. Strong understanding of ISO/IEC 17025:2017 requirements and laboratory accreditation standards.
2. Experience with Laboratory Information Systems
3. Experience in Quality Assurance within a regulatory laboratory environment.

Knowledge Skills and Abilities:

1. Knowledge of planning and scheduling techniques
2. Ability to monitor and/or maintain quality control standards
3. Ability to resolve customer complaints and concerns
4. Ability to develop and maintain recordkeeping systems and procedures
5. Skill in use of computers
6. Ability to communicate effectively both orally and in writing
7. Knowledge of customer service standards and procedures
8. Knowledge of specified products and equipment related to position
9. Ability to provide technical guidance and training to end users
10. Ability to work independently and in a team environment
11. Ability to supervise and training employees to include organizing prioritizing and scheduling work
12. Ability to coordinate quality assurance programs in area of speciality

Working Conditions and Physical Effort

Occasional and/or light lifting required.
Limited exposure to elements such as heat cold noise dust dirt chemicals etc. but none to the point of being disagreeable
May involve minor safety hazards where likely result would be cuts bruises etc.
Externally imposed deadlines; set or revised on short notice; frequent shifts in priority; numerous interruptions requiring immediate attention; may include frequent heavy travel and/or unanticipated irregular work hours; unusual pressure on a daily basis due to accountability for success for major projects or areas of operation.
Job frequently requires standing walking reaching talking hearing handling objects with hands and lifting up to 25 pounds
Job occasionally requires sitting climbing or balancing stooping/kneeling/crouching/crawling
Vision requirements: Ability to see information in print and/or electronically.

Instructions for Applying:

Link to apply: applicants must apply online and attach a cover letter current resume or curriculum vitae and the complete contact information for at least three professional references.

Search screening and selection process will begin as soon as the required posting period is completed.

Screening Date: May 16 2026

Restricted Clause:

Position is contingent upon continued availability of funding.

Equal Employment Opportunity Statement:

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment programs or activities based on race color ethnicity sex pregnancy religion national origin disability age sexual orientation genetic information status as a U.S. veteran or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance 231 Famous Maroon Band Street P.O. 6044 Mississippi State MS 39762 .

What do I do if I need an accommodation

In compliance with the ADA Amendments Act (ADA) if you have a disability and wouldlike to request an accommodation in order to apply for a position with Mississippi StateUniversity please contact the Department of Human Resources Management attel: or.

If you have any questions regarding this policy contact the Department of Human ResourcesManagement ator. Upon request sections of thisjob listing are available in large print and readers are available to assist the visually impaired.