Everett Front Desk Administrative Assistant

YWCA Seattle King Snohomish

Job Location:

Everett, MA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Why work with YWCA Seattle King Snohomish

YWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.

Were women and BIPOC-led family-centered and supportive of employees. As a full-time YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!

What Youll Do

The Front Desk Administrative Assistant is responsible for managing daily front desk operations and administrative support at the YWCAs Everett Regional Center. The Assistant answers and directs all phones calls and emails welcomes in-kind donations manages vendors and volunteers and supports the Shelter Plus Care Program and the general operations of the site. This position occasionally supports the finance team by processing vendor invoices and updating spreadsheets.

This position has a social justice component that will allow for critical thinking through the lens of racism and intersections with poverty. Valuing diversity and championing anti-racism policy are core values. As an equal opportunity employer we highly encourage people of color to apply.

Expectations of your role:

Managesdaily front desk operations and administrative support at the Everett Regional Center.
Ensures continuous staffing including openings and closings lunch breaks and preparing for unexpected absences (sick calls emergencies no-shows).
Answers and directs all phones calls and emails in a professional and friendly manner.
Greets and assists community clients donors and vendors ensuring that the highest standards of customer service and welcome are always demonstrated.
Maintains and organizes environment of front desk lobby/reception back-office and all common areas.
Ensures office is stocked with necessary supplies and water.
Order office housekeeping printing and safety maintenance supplies for Snohomish County.
Coordinates and manages vendors.
Performs word processing data entry scanning and copying.
Accurately keeps and updates data regarding Sonitrol pin #s and key usage for staff.
Point of contact for Sonitrol.
Monitors video surveillance system at front desk.
Point of contact for YWCA IT Department and works directly with IT and outside internet phone and copy providers.
Performs onsite computer telephone and copier trouble shooting and maintenance. Submits IT tickets when needed.
Processes incoming and outgoing mail daily.
Ensures interoffice mail is delivered on a timely basis.
Monitors grounds of the ERC and ensures exterior lights parking lot and flower beds are in working order and well kept. Submit maintenance tickets as needed.
Accepts donations for processing.
Complies with YWCA accounting cashiering receipting audit and fiscal controls.
Receiving and documenting payments fees and donations.
Provides administrative support to Shelter Plus Care Program.
Completes program participant correspondence and birthday cards on a regular basis as assigned by Shelter Plus Care Director
Keeps emergency information updated for all Snohomish County Staff and volunteers.
Adhere to all Volunteer Services protocol relative to volunteer usage and monitoring.
Continue search for understanding of racial gender and class equity.
Assure that clients residents staff volunteers and community partners are treated with respect and dignity regardless of race ethnic background gender or socioeconomic background.
Occasionally completes accounts payable by preparing and processing vendor invoices as assigned by Financial Analyst.
Provide administrative support to managers and directors when necessary.
Support the YWCAs Social Justice Initiative by understanding how racism sexism classism and other oppressions play out in institutions and systems.
Provide culturally relevant conflict resolution and problem-solving strategies.
Other duties as assigned.

Must haves to be successful:

AA in related field or equivalent combination of education and experience
Minimum of one year of office support experience which includes the use of word processing and reception duties.
Strong knowledge in Word Excel Outlook and all computer functions required by agency.
Attention to detail and strong organizational and record keeping skills.
Well versed in communication between clients staff other related agencys and general public.
Strong customer service orientation including ability to work with the public clients and staff from diverse cultural and economic backgrounds.
Commitment to working with homeless families and the ability to communicate effectively and in a caring way with homeless clients who are in crisis.
Must have ability to maintain confidentiality.
Must be able to work independently as well as in a team environment.
Able to lift and carry 35 lbs.
Typing 10 key skills and math aptitude a plus.
Commitment to diversity and social justice
Experience working with communities of color and people with different cultures than your own
Demonstrated understanding of the intersection of racism and poverty
Knowledge of issues surrounding homelessness domestic violence racism poverty substance abuse mental illness and affordable housing
Be self-directed and able to work independently with minimal supervision.
Ability to project a positive image of the agency to the public
Have reliable transportation
Core Competencies Expected: Race & Social Justice Advocacy Fostering Diversity Initiative Planning & Organizing Problem Solving Analytical Thinking Attention to Detail Financial Skills Computer Skills Collaboration Communication Financial Skills Professionalism Time Management.

Hours Rate and Benefits

Hourly Rate: $26.50
Hours: 40 Hours per week
Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans. For more information about our benefits please visit: YWCA Careers & Benefits Information
At the time of hire employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

Continuously walks stands sits lifts and carries 30 pounds on a daily basis
Continuously uses hands and wrists fingering handling grasping and reaching in using telephones computers copy machines and other office equipment and supplies
Frequently ascends and descends stairs on a daily basis
Frequently uses speech hearing and sight abilities in exchanging information with agency staff
Frequently sits for extended periods while performing desktop activities
Frequent local travel to multiple locations for off-site meetings
Occasionally reaches outward stands squats kneels bends walks in performing duties in the office and in traveling to off-site meetings
Indoor office environment
*Continuously Over 80% of the time * Frequently 20-80% * Occasionally Under 20%

#LI-Onsite

YWCA encourages applicants with a variety of experiences to apply!

At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomishis an Equal Opportunity read more about this view theEEO is the LawPoster and this EEO is the Law Poster Supplement.

For more information

Required Experience:

Junior IC

Why work with YWCA Seattle King SnohomishYWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.Were women and BIPOC-led family-centered and supportive of ...