Revenue Operations Lead

What is Clutch
Clutch is the leading global marketplace of business service providers featuring over 310000 B2B companies across 154 countries. Each month over a million business leaders use Clutch to find the right service providers for their needs. Clutch has been recognized by Inc Magazine as one of the 5000 fastest-growing companies in the United States for six consecutive years and has been listed in Deloittes North America Technology Fast 500.

Who We Are
Our global team of builders makes our mission and growth possible. We come from many countries and believe that celebrating what makes us different creates a resilient and positive culture. Leading with empathy and an open mind are key to uncovering brilliant solutions. We promote diversity equity and inclusion by weaving it into all of our processesfrom hiring practices and benefits to our employee-led executive-sponsored DE&I committee. Clutch has been recognized by Comparably as a best company for career growth work-life balance and diversity.

Who We Are Looking For

Clutch is looking for a collaborative detail-oriented results-driven and AI-first Revenue Operations Lead to scale our internal revenue processes.

Youll sit at the intersection of our sales marketing and customer success operations building the systems workflows and reporting that help Clutchs revenue teams move faster and perform better. Youll identify & solve functional gaps (forecasting territory management billing operations enablement) while actively integrating AI into how we work using HubSpot Breeze Gong Claude and other tools to make sure our sales team is spending their time doing what theyre best at - sales.

As a Revenue Operations Lead youll report to our Director of Revenue Operations and work cross-functionally with Revenue Marketing Customer Success and Finance leadership. Were looking for someone who operates with a high degree of autonomy and defaults to how do I make this smarter rather than just getting it done.

This is a hybrid role at Clutch headquarters in addition we are unable to provide sponsorship at this time and in the future for this role.

Responsibilities

• Diagnose bottlenecks and inefficiencies across the full revenue funnel (New Business Account Management and Customer Success) and build automated or AI-augmented solutions to address functional gaps.
• Partner with Revenue Marketing Customer Success Finance and other teams to independently scope and build processes automations and AI-augmented workflows that meet cross-functional goals
• Ensure CRM data is accurate up-to-date and used to its fullest potential to support customer journey management drive sales and enable AI integrations
• Enhance and maintain deal automation in HubSpot including approval workflows pricing/discount logic and contract/renewal infrastructure to reduce sales cycle friction and improve data integrity
• Build standardized reports and dashboards in HubSpot and Google Sheets to track key performance metrics support sales forecasting and quota-setting cycles and surface actionable insights for the revenue team
• Keep abreast of AI and GTM tool updates and develop ideas on how our tools should evolve to meet stakeholder and customer needs

By the end of your first 6 months youll have:

• Independently scoped and shipped 35 cross-functional Rev Ops projects end-to-end
• Become a trusted owner of at least one Rev Ops domain partners in Revenue Marketing or CS come to you directly rather than escalating to your manager
• Built and deployed at least one AI-augmented workflow or agentic automation thats now depended on by our Revenue team
• Autonomously defined the majority of tasks on your monthly OKRs

Qualifications

• Minimum 3 years of experience in GTM Operations (Sales Ops or Revenue Ops)
• Proficient in AI tools such as Claude OpenClaw Gumloop or similar
• Proficient automation tools such as Retool Google App Scripts Zapier Make or similar
• Proficient in data manipulation and report building in Excel or Google Sheets
• Proficient in project management tools such as Asana Trello or similar
• Experience developing documenting and troubleshooting complex workflows or challenges in a CRM
• Demonstrated analytical skills attention to detail and quality assurance
• Strong organizational written and verbal communication skills with the ability to clearly articulate outcomes impacts and roadblocks
• Track record of working cross-functionally to identify new projects and scoping project steps to ensure on-time completion

Nice to Haves

• Progress toward or completion of HubSpot certifications
• Experience supporting sales commission processes and territory management

What Clutch Offers

• 401(k) up to 5% Match 100% Immediate Vesting
• Cigna Medical Dental & Vision
• Life Insurance
• Short-Term and Long-Term Disability Benefits
• Fertility Benefits
• ComPsych Employee Assistance Program Ginger Mental Health Benefits and Talkspace On-Demand Mental Health Benefits
• Commuter Benefits
• Paid Time Off: 15 vacation days 12 holidays 3 flexible holidays 2 community service days 2 mental health days
• While working in the office: well-stocked pantry fridge and bi-weekly catered lunches
• Structured Learning and Development Opportunities
• Business Casual Work Environment

We are pleased to offer a comprehensive range of benefits to our full-time employees which includes health life disability and retirement plans as well as paid time off for mental health community service vacation sick and safe leave and holidays. Additional benefits and incentives may apply which will be communicated during the hiring process.

Salary at Clutch is determined based on relevant qualifications experience and market conditions. For this position we expect a base salary range of $100000 to $120000.

Clutch Co. is an Equal Employment Opportunity employer. We consider all qualified applicants without regard to race traits historically associated with race (including hair texture hair type and protective hairstyles) religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age military or veteran status physical or mental disability personal appearance genetic information marital status political affiliation or activity credit information status as a victim or family member of a victim of domestic violence a sexual offense or stalking or any other characteristic protected by applicable law. Clutch participates in E-Verify.

Clutch Co. is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Applicants with disabilities are invited to advise Clutch Co. of any reasonable accommodations needed in the application process by contacting us at

Required Experience:

Senior IC