Referrals Lead
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Provide day-to-day guidance and support to the referrals team helping prioritize work and maintain workflow efficiency.
Monitor referral progress and follow up when needed.
Receive review and process physician orders and patient documentation.
Ensure all documents meet state insurance and internal compliance standards.
Verify documents are properly labeled complete and assigned to the correct patient.
Process school orders for TennCare and School Pay clients.
Complete insurance verifications for TennCare and commercial plans.
Follow up on Problem Alerts Failed Documents and Stopped Orders.
Collaborate with internal teams to resolve documentation or verification needs promptly.
Identify opportunities to improve referral workflows and efficiency
Qualifications:
Prior experience in administrative healthcare operations preferred.
Experience guiding team workflows driving collaboration and supporting outcomes preferred
Strong attention to detail and organizational skills.
Ability to manage time effectively and switch between tasks.
Strong written and verbal communication skills.
Ability to learn and navigate electronic health record (EHR) systems.
Comfortable working independently and collaboratively.
At Sidekick were proud to be aWoman-Led Top Workplaceand a Knoxville Top Workplace for three consecutive years as well as aTop Workplace USA. Our culture prioritizes flexibility clinical excellence and work-life balance empowering therapists to make a meaningful impact on the children we serve.
About Company
Sidekick Therapy Partners W2 | 1:1 Therapy | Top Workplace USA | Flexible Scheduling Location: White County Schools in Sparta, TN (25 minutes south of Cookeville, TN) We’re hiring Speech-Language Pathologists (CF-SLPs and CCC-SLPs) for the 2025-2026 school year and beyond! Full-tim ... View more
