Job Description Summary

How will you make an impact & Requirements

About the Role

Were seeking an experienced Patient Care Specialist to join our front office team in Naples FL. This position is ideal for someone who thrives in a fastpaced clinical environment and has a strong background in primary care urgent care or family practice settings. If you love patient interaction understand the flow of a medical office and can keep operations running smoothly we want to meet you.

Key Responsibilities

• Front desk operations checkin checkout insurance verification appointment scheduling

• Patient communication phone portal and inperson support

• Medical records handling accuracy confidentiality and compliance

• Coordination with clinical staff to ensure efficient patient flow

• Collecting copays updating demographics and maintaining organized frontoffice processes

Required Experience

• 2 years working in a healthcare front office

• Experience in primary care urgent care or family practice

• Strong understanding of insurance verification EHR systems and HIPAA compliance

• Excellent communication and customerservice skills

• Must be local to Naples FL or within a reasonable commute

• Bilingual in Spanish

Preferred Qualifications

• Experience with Athena eClinicalWorks Epic or similar EHR

• Familiarity with prior authorizations and referrals

Compensation & Benefits

• $19$23.50/hr depending on experience

• Health benefits

• PTO and paid holidays

• Supportive teamoriented clinical environment

Equal Employment Opportunity

MPG is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race color sex (including pregnancy) genetic information sexual orientation religion physical or mental disability age military or veteran status marital status familial status national origin or any other legally protected class.

Equal opportunity applies to all areas of the employment relationship including hiring promotions training terminations working conditions pay and other terms and conditions of employment.

Millennium Physician Group (MPG) is committed to the full inclusion of all qualified keeping with our commitment MPG will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the

position and/or to receive all other benefits and privileges of employment contact

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