Mobile Services Supervisor

JOB SUMMARY:Manages the daily operational and client service functions of a Securitas Mobile Services operation including patrol inspection shared guarding and/or response. Supports line management in attaining short- and long-term objectives for profitable revenue growth and client retention.

Distinguishing Characteristics:

Primary job function is management of a patrol inspection and/or response operation. This job description requires leadership experience the ability to multi task interact with clients and help to determine which type of Mobile services will fit their needs. Manages schedules oversees all vehicle inspections and needed maintenance. Operation support for the Field Service Managers.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.

• In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable company policies and the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Manages a patrol inspection shared guarding and/or response operation including supervision of subordinate officers and any supervisory staff; ensures that personnel deliver high quality service.

2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality and initiates corrective action in a timely manner as necessary.

3. Meets regularly with client representatives for status updates and addresses any actual or potential problems; provides support during client start-ups; provides support in security planning assessments and surveys; reviews and updates orders or directives related to assignments.

4. Maintains a positive professional environment in full compliance with applicable laws regulations policies and procedures; acts to ensure that staff members understand and comply with applicable laws regulations policies and procedures.

5. Within scope of client contracts and assigned duties authorizes appropriate expenditures including equipment supplies and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms radios etc.; maintains and submits payroll records and other associate and business information.

6. Prepares and coordinates staffing schedules with line management; ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.

MINIMUM QUALIFICATIONS AT ENTRY

Have a valid drivers licenses a driving record meeting the Securitas Safe Driving guidelines and have been a Supervisor or Lead Officer for 2-3 years.

MINIMUM HIRING STANDARDS

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e. pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak read and write English.

• Must have a High School Diploma or GED.

• Must be willing to participate in the Companys pre-employment screening process including drug screen and background investigation.

Education/Experience: Associates Degree and 2 or more years of experience in a field related to the security industry and/or business management and responsible experience in the security industry or an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience training and/or testing):

• Understanding of security operations with an emphasis on patrol inspection or response services.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.