Senior Manager Quality and Performance

We currently have an opportunity for a Senior Manager - Quality and Performanceto join our Health & Education team at Bendigo Hospital and play a key role in ensuring safe compliant and highperforming facilities that support essential community services. Reporting to the Facilities Director youll help deliver highquality outcomes that support our essential services.

What Youll Do

This role offers a broad scope with key responsibilities including:

• Lead the daytoday delivery of facilities management services across a diverse portfolio ensuring contractual safety and performance obligations are met.

• Build strong collaborative relationships with clients partners and internal teams to deliver responsive and reliable outcomes.

• Oversee planned and reactive maintenance activities driving consistency compliance and continuous improvement.

• Support financial performance through effective budgeting cost control and reporting aligned to contract requirements.

• Foster a positive inclusive and safetyfocused culture where people feel supported to do their best work.

What Youll Bring

• Extensive experience in quality assurance and contract performance management within complex PPP or regulated environments.

• Demonstrated capability in managing KPI frameworks performance reporting and assurance activities to drive continuous improvement.

• Experience working within healthcare infrastructure or facilities management environments (highly regarded).

• Strong stakeholder engagement skills with the confidence to partner effectively with clients regulators and internal teams.

• A proactive detailfocused approach with the ability to balance governance risk and operational delivery.

More than anything youll bring a strong work ethic a positive attitude and a commitment to delivering high-quality outcomes for our clients.

Why Downer

At Downer we plan create and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

Were proud of our high-performance culture and commitment to diversity offering:

• Training and development to support and diversify your career.

• With 30% of vacancies filled internally youll findreal opportunities to advance your career.

• : healthcare discounts great savings on retail purchases car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26000 people across Australia New Zealand and the Pacific our team is made up of individuals with unique perspectives backgrounds and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

Were committed to building a team that reflects the diverse communities we serve and we welcome people of all ages genders sexual orientations cultures abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry including women Aboriginal and Torres Strait Islander Peoples Māori and Pasifika Peoples veterans people with disability and neurodivergent individuals. Even if your experience doesnt align perfectly with this role wed still like to hear from you. If it feels like the right fit apply - potential counts and so do you.

As a WORK180 Endorsed Employer we support flexibility that works for your life inclusive leadership that values your voice and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process just let us know were here to help you put your best foot forward.