Associate Director Utilities Business and Operations

Job Family:

Travel Required:

Clearance Required:

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets with broad capabilities in management technology and risk consulting. By combining our public and private sector expertise we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change business resiliency and technology-driven innovation. Across a range of advisory consulting outsourcing and digital services we create scalable innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 16500 professionals in over 50 locations globally. Guidehouse is a Bain Capital portfolio company led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies markets and agenda-setting issues driving national and global economies. For more information please visit .

Position Overview

The Guidehouse Communities Energy and Infrastructure segment is a go-to partner for leaders creating sustainable resilient communities and infrastructure serving as trusted advisors to utilities and energy companies large corporations investors NGOs and the public sector. The North Market Team within the Commercial Energy practice works with utility clients across the energy value chain to guide them through the energy transition.

We assist our clients to:

• support the strategy design and evaluation of business operations and customer-focused programs meter to cash energy efficiency heat electrification demand response energy storage electric transportation distributed solar among others.
• support the development and implementation of business transformation initiatives modernize operations across their business energy networks and distribution and transmission investments.
• provide governance reporting monitoring and transparency through establishing project management data analysis and visualization practices
• develop and implement their decarbonization and resiliency plans.

What You Will Do:

As an Associate Director on the North Energy Providers team within the Guidehouse Communities Energy & Infrastructure (CE&I) segment you will have responsibility for development of project results and client management on large engagements. You will own the delivery of projects and significant project workstreams and interact regularly with the clients to ensure engagement success. This includes supporting/leading day-to-day internal team meetings and coordinating/facilitating meetings with clients and their stakeholders. You will be expected to prepare and communicate well-organized effective reports and presentations to clients. You will lead proposal efforts for clients and be expected to contribute to the growth of our existing portfolio. You will lead coach and mentor others on the team to ensure quality analysis and deliverables. We are looking for someone with a passion for creative problem solving client service and project management.

Key responsibilities include:

• Managing teams responsible to provide detailed research and analysis on energy-related activities and business operations (particularly energy efficiency grid modernization renewable energy customer programs new business models marketing and communications customer research reliability/resiliency)

• Maintaining and strengthening existing client relationships and workstreams

• Developing and presenting findings and recommended plans of action directly to clients

• Performing advising and reviewing technical and business design testing analyses and other work products of the project team

• Depending on projects you will assess emerging industry trends manage building business process designs and data mapping manage data collection activities or develop and assess strategies for utility programs aimed at increasing customer engagement improving business operations or enhancing customer experience

• Leading the facilitation of workshops and working sessions between client departments and third-party organizations; review and approve meeting content drive discussion towards consensus

• Providing detailed fact finding research and analysis on energy-related activities

• Communicating solutions and new strategies to clients through reports and presentations

• Contributing to sales of new work

• Developing and managing a portfolio of project budgets and resource plans

What You Will Need:

• Due to nature of client engagements US Citizenship restrictions may apply

• Bachelors degree in an engineering design business economics environmental science and/or related discipline

• 7-10 years of relevant industry or consulting experience excluding internships co-ops fellowships and academic research

• Demonstrated experience leading teams

• Outstanding analytical and problem-solving skills

• Proficiency with data analytics

• Ability to assume ownership of significant portions of tasks while collaborating with a close-knit team

• Strong interest in customer experience business process design and data visualization

• An inquisitive nature and desire for continuous improvement

• Superior interpersonal skills

• Ability to collaborate as a part of team as well as to work independently

• Ability to manage several tasks simultaneously prioritize and plan work activities while meeting respective deadlines.

• Strong organizational and management skills

• Excellent verbal and written communication skills particularly in communicating across business and technical teams

• Ability to travel as needed

• Must currently reside in the USA

• This hybrid position role may require up to 3-5 days on-site at the Clients office in Melville NY

What Would Be Nice To Have:

• Masters degree in an engineering design data graphics business economics environmental science and/or related discipline

• Advanced level proficiency experience with Microsoft Excel Microsoft Word and Microsoft PowerPoint

• Experience with agile scrum and associated tools (Jira)

• Experience with customer personas and journey mapping

• Knowledge and experience in industry topics such as: energy efficiency electric transportation renewable energy electric transmission and distribution infrastructure natural gas systems wholesale markets meter to cash customer billing marketing and communications customer research

• Understanding of business project and program management fundamentals

• Attention to detail in all prior experience (academic and professional)

• Experience developing and delivering presentations to executive audiences

• Excellent at visualizing data synthesizing insights and storytelling with data

• A history of successful creative problem-solving

• Excitement to explore the underlying cause of the observation/result

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.