Sentinel Event Team Member

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Department ofHealth and Human Services (DHHS)

Social Services Program Specialist II

Opening Date:April 30 2026

Closing Date:May 13 2026

Job Class Code: 5093

Grade:25 (Supervisory Services)

Salary:$58552.00 - $82700.80 per year*

*This is inclusive of a 2.00% recruitment and retention stipend

Position Number: 02031-2442

Location: Augusta

Core Responsibilities:

As one of two individuals in the Sentinel Event program you will be responsible for ensuring that healthcare facilities (ambulatory surgical centers dialysis centers and hospitals) covered by the Sentinel Event statute and rule are in compliance with all regulatory requirements for the mandatory reporting of sentinel events. The following are essential duties of this position:

You will:

Review and analyze information to determine if adverse events comply with the sentinel event criteria

Provide technical assistance to ensure that facilities understand the Sentinel Event program requirements

Review medical records to gain information necessary to assess causal factors leading to the adverse event

Assess root cause analyses submitted by healthcare facilities to ensure that they meet the thorough and credible requirements of statute and rule

Input data into the Sentinel Event database maintain case log sheets and close cases once all requirements have been met

Research topics related to patient safety and assist in developing material for the quarterly sentinel event newsletter

Be responsible for analyzing aggregated data for the annual sentinel event report

Conduct on-site reviews to determine if healthcare facilities are in compliance with sentinel event regulatory requirements

Make formal presentations related to sentinel events and patient safety topics

Coordinate education sessions to promote patient safety topics

Assist Sentinel Event Program Manager in reviewing and revising sentinel event statute rules policies

Develop and maintain collegial relationships with reporting facilities while enforcing the SE rule

Maintain strict confidentiality regarding records facilities and reporting of sentinel events

Minimum Qualifications:

An eight (8) year combination of education and/or professional experience in healthcare.

Preferred candidates will ALSO have:

Experience working as a Registered Nurse

Experience working with healthcare providers either directly or in a consulting role

Experience reporting Sentinel Events and knowledge of Sentinel Event rule

Experience in healthcare safety risk management and/or quality improvement

Experience reviewing and abstracting information from medical records

Analytical skills/abilities in order to determine if case submissions meet criteria for full review

Critical thinking skills including ability to objectively analyze and interpret information

Experience conducting or reviewing root cause analysis

Excellent written and verbal communication skills

Ability to work well in a team and independently

Technical writing experience and basic computer skills

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maines citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information:

For additional information about this position please contact Madeline Orange Program Manager by email at

*To apply upload a resume and cover letter with your application.

*In your cover letter please provide the following information:

1) Your understanding of key patient safety issues facing healthcare today and how you have been involved in patient safety/risk management activities

2) Your experience working in healthcare settings

3) Your experience in conducting or participating in root cause analyses

4) Your experience with critical thinking and analysis of medical records

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding non-birthing and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.