Controller (Accounting & MSP Financial Operations)

TeamLogic IT is a growing Managed Services Provider (MSP) delivering IT cybersecurity and help desk services to small and mid-sized addition to supporting our direct clients we provide Help Desk Services (HDSS) to other TeamLogic IT franchises.

We are currently consolidating multiple entities into a single scalable operation and are seeking a hands-on Controller to lead our accounting function streamline processes and build meaningful financial reporting that drives business decisions.

Position Overview
The Controller will own all aspects of accounting and financial operations across the organization. This role will oversee existing bookkeeping resources lead financial consolidation efforts and design scalable processes across billing reporting and financial management.

This is a highly visible hands-on leadership role that is primarily onsite in our Winchester officeespecially during onboarding and initial process transformation.

This is not a traditional bookkeeping role. This position is responsible for building and scaling a financial operation.

Key Responsibilities
Accounting & Financial Operations
Oversee all accounting functions including AR AP payroll and general ledger
Manage and mentor existing bookkeeping resources; evaluate and right-size team structure
Ensure timely and accurate month-end and year-end close processes
Maintain and optimize chart of accounts and financial structure
Billing & Revenue Management
Own billing workflows across QuickBooks and Alternative Payment Solutions (APS)
Ensure accuracy of recurring (MSP) project and product billing
Identify and eliminate revenue leakage and billing inconsistencies
Align billing processes with service delivery and contracts
Financial Reporting & Analysis
Produce monthly financial statements and executive reporting packages
Develop and maintain:
Profitability reporting by client and service line
Technician utilization and efficiency metrics
Revenue segmentation (MRR vs. project vs. product)
Support franchise reporting requirements and KPI dashboards
Business Optimization
Analyze financial performance and provide actionable insights to leadership
Assist in pricing strategy margin improvement and cost control
Support operational decision-making with data-driven analysis
Entity Consolidation & Process Improvement
Lead financial consolidation of multiple entities into a unified structure
Standardize accounting processes policies and reporting across the organization
Document workflows and build a scalable financial operating framework
Qualifications
Required
5 years of accounting experience including 2 years in a Controller or senior accounting role
Strong experience with QuickBooks (Online or Enterprise)
Experience managing AR/AP payroll and financial close processes
Proven ability to manage or oversee accounting staff
Advanced Excel / financial analysis skills
Preferred
Experience in a Managed Services Provider (MSP) SaaS or recurring revenue business
Familiarity with PSA tools (e.g. Autotask) and/or third-party billing platforms
Experience with multi-entity accounting and financial consolidation
Understanding of service-based KPIs (utilization realization effective hourly rate)
Compensation & Performance Bonus
Base Salary: $95000 $105000 (based on experience and fit)
Performance Bonus: Target 15%20% of base salary (up to $20000)
Bonus is tied to measurable business performance including:

Gross Margin Improvement (35%)
Technician Utilization (25%)
MRR Growth & Quality (20%)
Billing Accuracy / Revenue Capture (10%)
Financial Reporting Discipline (10%)

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.