Ultra-Rare Disease Territory Account Specialist – Hartford, CT
Hartford, CT - USA
Job Summary
Job Description Summary
#LI-RemoteThis is a field-based and remote opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.
Company will not sponsor visas for this position.
The UltraRare Disease Territory Account Specialist is a selfdriven business leader who shapes thoughtful personalized customer experiences aligned to the unique needs of Health Care Providers and their patients. Serving as the primary point of contact this role partners closely with customers to identify shared priorities solve complex challenges and connect seamlessly to Novartis resources in support of improved patient outcomes. Operating with autonomy in a highly dynamic environment the UltraRare Disease Territory Account Specialist orchestrates patientfocused solutions across clinical operational and access pathways informed by a deep understanding of patient flow and ultrarare disease access dynamics. While retaining core demandgeneration responsibilities this role brings expanded focus to access operational excellence and continuity of care to help enable timely treatment initiation and sustained patient support.
Job Description
Key Responsibilities:
Proactivelyidentifyand navigateanyaccountlevel challenges partnering with customers to deliver thoughtful compliant solutions that support patient care.
Develop and execute Health Care Provider(HCP)and accountlevel business plans rooted in shared priorities informed by clinical insight access considerations and operational understanding.
Educate Health Care Providers and practice teams on nonclinical barriers to care including access and reimbursement tools relevant to ultrarare disease management.
Maintain a strong understanding of patient flow drug acquisition and practice dynamics to help supporttimelytreatment initiation and continuity of care.
Collaborate closely with fieldbased and homeoffice partners to address Health Care Provider needs and share relevant market access insights.
Leverage deep knowledge of the ultrarare disease landscape competitors and industry trends toanticipateopportunities and navigate evolving challenges.
Analyze territorylevel data and market trends to inform strategy drive pullthrough and lead meaningful virtual and inperson engagements with Health Care Providers.
Lead crossfunctional planning discussions to solve complex Health Care Provider challenges with urgency alignment and a patientfirst mindset.
Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers compliantly coordinating across Medical Access and Patient Support teams while personalizing engagement through omnichannel capabilities.
Essential Requirements:
Bachelors degreefrom4-year college or university.
Experience (see leveling guidelines below) in pharmaceutical biotech healthcare or similarly structured industries with large geographically dispersed sales teamswithin the last 5 years.We also welcome candidates from other complex sales environments such as medical devices diagnostics life sciences services insurance consumer health or B2B sectors especially where strong field leadership and customer engagement are central to success.For Associate Level opportunities applicants with limited prior sales experience are encouraged to apply.
Proventrack-recordof consistenthigh-performance and well-versed in navigating and successfully selling to large accounts and key customers.
Self-starter with analytic abilities to seek out prioritize and apply relevant information to solve problems to meet the needs of key customers while alsodemonstratingethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policiesandlaws.
Candidate mustresidewithin territory or within a reasonable daily commuting distance of 50 miles from the territory border.Abilityto travel 60-80% over a broad geography is with the ability to drive and/or fly within the territory.Musthave a valid drivers license.
Desirable Requirements:
Experience supporting ultrarare or specialty disease states including familiarity with sophisticated access and reimbursement pathways (e.g. buyandbill injectable or biologic products).
Broad experience across therapeutic areas patient services market access reimbursement models account strategy and/or new product launches with an understanding of engaging Health Care Providers around complex treatment and access pathways.
Leveling Guidelines:The position will be filled atlevelcommensuratewith experience.
Associate Territory Account Specialist:Recently separated from the US Military with 4 years of military service in a leadership capacity (Platoon Leader Executive Officer Company Commander etc.)orapplicants withlimitedprior sales experience.
Demonstrates strong ability to collaborate work cross-functionally within a matrix environment and communicate product information effectively.
Preferred experience in the 2-year Novartis Sales InternshipProgram;demonstratedproven leadership experience in student sports fraternities clubs activities and other extracurricular activities.
Territory Account Specialist:2 years experience in specialty pharmaceutical biotechhealthcare medical devicediagnostics life sciences services insurance consumer health B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate work cross-functionally within a matrix environmentand cancommunicate clinical product information.
Senior Territory Account Specialist:5 yearsexperience in specialty pharmaceutical biotechhealthcare medical devicediagnostics life sciences services insurance consumer health B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate work cross-functionally within a matrix environmentand cancommunicate clinical product information.
Executive Territory Account Specialist:10 yearsexperience in specialty pharmaceutical biotechhealthcare medical devicediagnostics life sciences services insurance consumer health B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate work cross-functionally within a matrix environmentand cancommunicate clinical product information.
Driving is an Essential Function of this Role:Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role you must have a fully valid and unrestricteddriverslicense to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions ifan accommodationcan be provided withouteliminatingthe essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only):While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time employees working in customer-facing roles must adhere to and comply with customers (such as hospitals physician offices etc.) credentialing guidelines which may require vaccination. As required by applicable law Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may notbe applicableto employees working in certainjurisdictions. Please send accommodation requests to
For Field Roles with a Dedicated Training Period:The individual hired for this role will beto successfully complete certaininitialtraining including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary:
The salary for this position is expected to range between:
AssociateTerritory AccountSpecialist:$81200 and $150800 per year
Territory Account Specialist: $114100and $211900per year
Senior Territory Account Specialist: $132300and $245700per year
Executive Territory Account Specialist: $145600and $270400per year
The final salary offered isdeterminedbased on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes healthlifeand disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal daysholidaysand other leaves.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$132300.00 - $245700.00Skills Desired
Commercial Excellence Communication Skills Compliance Conflict Management Cross-Functional Coordination Customer Insights health care industry Influencing Skills Key Account Management Negotiation Skills Professional Ethics Selling Skills Technical SkillsRequired Experience:
IC
About Company
Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.