Lead, Apparel & Accessories Operations and Partner Integration Converse

Information about benefits can be found here.

ABOUT CONVERSE

Are you interested in working for the most iconic and well-loved sneaker brand in the world Born in sports and made for the street Converse is a place to explore your potential obliterate boundaries and push out the edges of what can be. We seek people who can lead grow think dream and create. Our culture thrives by embracing diversity and rewarding imagination. Converse seeks achievers leaders and visionaries. At Converse its about each person bringing their authentic self skills and passion to serve the daring spirit of youth.

ABOUT OUR TEAM

Become part of the Converse Team
Converse is a place where you can be at work AND be yourself. Its a place to be creative to come up with cool new ideas and to work with a friendly and welcoming team. At Converse its about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

WHO WE ARE LOOKING FOR

We are seeking a Lead Apparel & Accessories Operations and Partner Integration to function as the central operating backbone for Converse Apparel & Accessories owning the day-to-day operational integration of license partners execution across enterprise systems and support strategic progress of the Apparel and Accessories Business Director & General Manager.

This role is focused on enabling seasonal readiness operational excellence and day-to-day execution of Converses licensed business. Operating at the intersection of strategy operations project management and governance this role translates complex crossfunctional inputs into clear processes milestones and forums that keep the Apparel and Accessories business moving forward.

This role will support the integration and facilitation of complex relationships across Converse multiple external license partners and functional/regional teamsensuring alignment accountability and clarity across seasons and enterprise moments.

WHAT YOU WILL WORK ON

Core Responsibilities

• Partner Integration & Governance (License Partners and External Parties)
• Facilitates Integration and partnership within a complex Apparel & Accessories operating ecosystem
• Executes forums that function as the single source of truth for crosspartner alignment readiness tracking and issue resolution.
• Facilitates structured working sessions with License Partners across:
• Supply & Inventory Planning
• Seasonal timing and workbacks
• Readiness risks escalation protocols and handoffs
• Establishes clear ownership decision paths and escalation mechanisms in collaboration with the Business Director and General Manager
• Support special product moment-based and marketplace executions for Apparel and Accessories
• Coordinating design/development inputs with license partners
• Reviewing templates briefs and gating requirements.
• Ensuring leadership has sufficient context to assess feasibility and make informed decisions

Seasonal Readiness & Milestone Management

• Builds maintains and executes seasonal workbacks and decision calendars in partnership with Business Director license partners and crossfunctional teams
• Surfaces early risk signals tied to timing systems or execution breakdownsbefore they become commercial or marketplace issues
• Ensures timely delivery and contextual review of key partner outputs (line plans unit projections catalogs sample readiness) in partnership with product and business director
• Supports the development of content and readiness narratives for enterprise forums and leadership reviews
• Partners to prepare and positions Apparel & Accessories content for enterprise forums including GMC (Global Merchandising Council) GMR (Global Merch Review) and IBA (Integrated Business Alignment) ensuring:
• Clear purpose and audience
• Defined expectations and outputs
• Alignment without latestage surprises

Process Design Issue Resolution & Execution Management

• Leads development and business validation of standard operating procedures (e.g. ASN SOPs for Apparel & Accessories)
• Defines escalation paths ownership models and issueresolution workflows across teams and partners
• Drives process clarity that reflects how teams operate in practice not just how systems are designed
• Serves as the central clearinghouse for executional issues including:
• ASN and EDI discrepancies
• Invoicing credit memo issues etc.
• Vendor packaging carton and labeling requirements
• Coordinates crossfunctional investigations across Converse license partners and service providers to drive timely resolution and accountability

Communication Documentation & Alignment

• Owns meeting summaries followups and action tracking for IBA and related integration forums
• Documents decisions risks open questions and next steps to ensure organizational clarity and continuity
• Converts discussions into actionable outcomes not just alignment

WHO YOU WILL WORK WITH

• GM Apparel and Accessories
• Business Director Apparel and Accessories
• External License Partners
• Business Integration Merchandising Planning and Product partners

This role typically reports to the Director of Converse Apparel and Accessories Business

WHAT YOU BRING

• Bachelors degree in Business or related field. Will accept any suitable combination of education experience and training.
• 6 years of experience in program management operations supply chain etc.
• Demonstrated ability to operate in ambiguity and build operating structure where none exists
• Proven experience managing external license partners with strong fluency in contractual relationships and complex operational integrations
• Strong analytical skills with the ability to leverage performance metrics data platforms and testing methodologies to drive insight and decisionmaking. Costing experience is a plus.
• Strong storytelling communication and influencing skills with the ability to articulate compelling narratives and drive alignment across stakeholders at multiple levels
• Experience partnering closely with Merchandising Planning and Product teams to enable strong crossfunctional integration and effective business execution
• Highly organized detail-oriented and comfortable managing multiple workstreams across seasonal calendars.
• Passion for the Converse brand and deep cultural curiosity surrounding youth culture dynamic marketplaces and Apparel and Accessories.

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.