IT Operations Manager

What Youll Do

About the Team

IT Operations at CoreWeave is responsible for delivering a secure reliable and scalable technology experience for employees across the company. The team partners closely with Security Systems Engineering People Ops and Engineering to support the full employee lifecycle while continuously improving reliability automation and operational maturity.

About the Role

As an IT Operations Manager you will lead and scale CoreWeaves internal IT support function ensuring a high-quality consistent and efficient experience for employees across the organization. This role blends people leadership operational ownership and technical oversight with a focus on building a support model that can scale alongside the companys rapid growth.

You will manage a team responsible for day-to-day IT support while driving improvements in processes tooling and automation. Youll work closely with senior ICs and cross-functional partners to ensure support operations align with broader infrastructure security and systems strategy.

This role requires strong operational judgment technical fluency and the ability to lead through ambiguity in a fast-moving environment.

Who You Are

• 58 years of experience in IT support IT operations or internal infrastructure roles preferably in cloud-native or high-growth environments
• 13 years of experience managing or leading IT support teams
• Strong experience operating within IT support environments including ticketing systems SLA management and escalation handling
• Proven ability to manage and prioritize a support queue while maintaining high-quality user experience
• Experience administering or working with core IT systems such as Okta Jamf Intune Freshservice and Google Workspace / M365
• Solid understanding of identity and access management endpoint management and security best practices (MFA device compliance EDR)
• Experience improving processes and driving operational efficiency within a support or IT environment
• Strong communication and interpersonal skills with the ability to partner effectively across teams
• Comfortable balancing hands-on involvement with team leadership responsibilities
• Experience building documentation playbooks and repeatable operational processes

Preferred

• Experience building or scaling IT support teams in high-growth environments
• Exposure to automation and scripting (Python Bash PowerShell) or infrastructure-as-code tools (Terraform)
• Familiarity with compliance frameworks such as SOC 2 or ISO 27001
• Experience supporting hybrid or distributed workforces
• Background in project or program management
• Experience coordinating or delivering cross-functional IT initiatives (e.g. SaaS rollouts office buildouts lifecycle programs)

Wondering if Youre a Good Fit

We believe in investing in our people and value diverse experienceseven if you dont meet every requirement. You may be a great fit if:

• You enjoy building scalable reliable IT support systems that grow with the business
• Youre motivated by improving processes reducing friction and increasing operational efficiency
• You take pride in developing people and creating high-performing service-oriented teams
• Youre comfortable navigating ambiguity and making decisions that improve long-term outcomes

Why CoreWeave

At CoreWeave we work hard have fun and move fast. Were in an exciting phase of hyper-growth building the essential cloud platform for AI innovators. We value curiosity ownership and collaboration and were not afraid to embrace a little chaos as we scale.

Our core values guide how we work:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We foster an environment that encourages independent thinking collaboration and continuous learning. Growth opportunities are expanding rapidly and youll work alongside talented teammates who want to learn from youand help you grow too.

The base salary range for this role is $143000 to $210000. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).

What We Offer

The range weve posted represents the typical compensation range for this role. To determine actual compensation we review the market rate for each candidate which can include a variety of factors. These include qualifications experience interview performance and location.

In addition to a competitive salary we offer a variety of benefits to support your needs including:

• Medical dental and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment remote work may be considered for candidates located more than 30 miles from an office based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA) CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process unless such accommodation would cause an undue hardship. If reasonable accommodation is needed please contact: .

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.