Operations Team Leader

Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort))Were excited to welcome a new Volunteering Leader at our London & South East locationNavigate your future and lock in your career as we keep our canals open and Hours & LocationThis role follows a 37 hours over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway. On-call responsibilityVolunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues: Approximately 1 week in every 5 Availability from 4:00pm to 8:00am on weekdays plus the full weekend A Trust vehicle will be taken home during on-call periods to respond to calloutsThe Volunteering Leader will be based at Enfield Lock Ordnance Road Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust OverviewWere looking for practical motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open safe and is a hands-on operational role where youll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. Youll work closely with our Operations staff sometimes alongside them to identify issues and organise volunteer activity to resolve you enjoy working outdoors leading people and making a visible difference to local waterways this could be a very rewarding Accountabilities:As a Volunteer Leader you will: Work closely with the Operations team to identify where support is needed Recruit and organise volunteers to help resolve operational issues Ensure volunteers are trained supported and able to work safely Plan and lead volunteer groups to carry out practical maintenance tasks Deliver work that supports our purpose: Open Safe & Clean waterways and towpathsTypical activities include: Painting and site improvements Fly-tipping and litter removal Vegetation clearance Lock maintenance (planned preventative maintenance) Minor repairs and hole filling Water control tasksPlease note: This is a handson operational maintenance role. While youll be working in outdoor environments the position does not involve gardening planting projects or creating habitats such as wildflower areas planters or tree youWere seeking an organised proactive and engaging Volunteering Lead to work closely with our Area Operations this role youll support and guide a growing community of dedicated volunteers as well as our internal team all working together to protect maintain and enhance the environment and heritage of our local waterways for residents and visitors to be confident handling daytoday administration and comfortable leading motivating and supporting volunteer groups. A strong focus on safety and a responsible approach are would be beneficial if you have experience in:Health & Safety processes including risk assessments and method statementsSafeguardingPractical or maintenance workVolunteer coordination or team leadershipSkills & QualificationsExperience of working within relevant environment e.g. volunteering environmental works customer service operations or of leading a small teamGreat organisation andprioritising skillsEffective and engaging communication skillsComputer literate with good knowledge of Microsoft Office packageYou will need to be self-motivated able to work flexible hours to meet volunteering and business needs and communicate well with customers volunteers and staff at all UK Manual Driving License - Essential Contact & ApplicationIf you have any questions feel free to reach out to us at We encourage early applications as we may close the vacancy once we receive enough suitable We OfferWe offer an annual salary ofper annum Inner London Allowance. Enjoy a competitive pension scheme increasing holiday entitlement and a range of employee benefits. For a full breakdown of our benefits check out our brochure here:EVP - 1. Learn more: HP