MCR Supervisor
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Job Summary
Welcome to Warner Bros. Discovery the stuff dreams are made of.
Who We Are
When we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators bringing them to your living rooms and the dreamers creating whats next
From brilliant creatives to technology trailblazers across the globe WBD offers career defining opportunities thoughtfully curated benefits and the tools to explore and grow into your best selves. Here you are supported here you are celebrated here you can thrive.
Carry out all line management responsibilities for the MCR team including wellbeing development culture and performance.
Maintain an effective MCR environment encouraging engagement focus and collaboration during highprofile events.
Coordinate staff rosters including overtime and freelance cover ensuring appropriate skills and knowledge are available for each event.
Provide proactive oversight of daytoday MCR activity including fault investigation and resolution.
Ensure the team is fully trained and prepared to deliver all scheduled events.
Support effective delegation and knowledge sharing across the MCR team.
Represent the MCR in internal and external meetings and communications.
Contribute to planning future operational requirements and events ensuring clear handover to the wider MCR team.
Coordinate with Production T&O departments and thirdparty providers to enable successful live content delivery.
Attend operational planning and project meetings advising and influencing decisionmaking.
Help define and maintain MCR technical workflows and systems including creating and updating Standard Operating Procedures.
Ensure new workflows and systems are documented understood and supported by appropriate training.
Troubleshoot technical issues escalating faults to relevant teams and following through to resolution.
Liaise with thirdparty contribution circuit suppliers and internal stakeholders.
Write and collate detailed reports relating to MCR issues or outages.
Undertake other duties as required to support MCR operations.
Provide daytoday responsibility for all staff on shift with line management of 10 direct reports.
Experience in staff training and in creating maintaining and updating SOPs.
Thorough understanding of current or comparable MCR systems equipment and broadcast delivery models.
Clear insight into project impacts with the ability to identify mitigating solutions.
Expertise in troubleshooting technical issues and developing effective workarounds.
Operational knowledge of MCR technology and workflows including SDI and IP video and audio routing.
Fundamental understanding of IT networking infrastructure.
Experience with broadcast control systems ideally BNCS (packaging and direct routing) and Nevion Video IPath.
Experience working with a range of video standards including UHD.
Understanding of video and audio timing principles.
Operational knowledge of tools used to diagnose video and audio issues including waveform monitors and audio monitoring units.
Operational knowledge of professional satellite contribution equipment such as dish position controllers spectrum analysers transport stream analysers receivers and decoders.
Familiarity with contribution standards including J2K H264 and HEVC.
Understanding of the operational requirements of Ingest Playout and Production facilities.
Experience maintaining and creating operational processes and procedures in collaboration with managers and other teams.
How We Get Things Done
This last bit is probably the most important! Here at WBD our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit regardless of sex gender identity ethnicity age sexual orientation religion or belief marital status pregnancy parenthood disability or any other category protected by law.If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process please visit our accessibility page for instructions to submit your request.
Required Experience:
Manager
About Company
Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainme ... View more
