HR Service Benefits Specialist
Farmington Hills, MI - USA
Job Summary
As a Benefits Specialist on the HR Services Team for North America you will support benefits-related integration activities for a newly acquired business this role you will work closely with internal Benefits/HR Process Owners (COE) HR colleagues vendors and system teams to help execute benefits vendor and system setup activities leading up to go-live and then transition into ongoing day-to-day benefits administration postgo-live.
You will contribute to the success of our team by:
Prego-live (integration / implementation support)
- Executing benefits vendor and system setup tasks from an administration perspective (e.g. confirming eligibility rules are built as designed supporting plan setup validation and coordinating file/interface needs with the appropriate partners).
- Coordinating benefits-related data needs including gathering inputs validating data reconciling discrepancies and following up with internal partners and vendors to resolve issues.
- Supporting testing activities by executing assigned test steps documenting results and helping ensure items are resolved prior to go-live (e.g. UAT support parallel runs as applicable).
- Tracking benefits-related defects questions and open items; routing/escalating as appropriate and following through to closure with stakeholders.
- Supporting associate-facing communications logistics and job aids related to benefits changes and enrollment timing in alignment with established messaging and compliance guidance.
Postgo-live (steady-state benefits administration)
- Providing day-to-day administration support for North America Benefits Programs including Health & Welfare Leave of Absences 401(k) retirement and pension programs as applicable following established policies procedures and service levels.
- Supporting end-to-end Open Enrollment execution activities including preparation testing/validation support associate communications support and issue resolution through enrollment close.
- Responding to associate and stakeholder inquiries via the HR Service delivery model; researching cases explaining plan provisions and processes and coordinating with vendors to resolve issues within expected timelines.
- Managing and resolving escalated Leave of Absence and Health & Welfare cases ensuring accurate documentation appropriate handoffs/escalations and timely follow-up.
- Performing routine audits and ongoing monitoring for benefits administration activities (e.g. eligibility enrollments billing/arrears and leave status) and coordinating corrections with vendors and internal partners.
- Identifying recurring issues and opportunities to improve standard work/documentation and partnering with Process Owners/COE to update guidance and prevent rework.
Qualifications :
Required Skills (Qualifications):
- Bachelors Degree required
- 3 years of HR experience including benefits and/or HR operations experience
- Experience supporting benefits administration processes (Health & Welfare and/or Leave of Absence administration and/or 401(k) administration) and partnering with vendors
- Strong written and verbal communication skills with a customer-service mindset
- Demonstrated attention to detail and ability to manage confidential information
- Proficiency with MS Office (Excel Word Outlook) Workday and comfort working across multiple HR systems / case management tools
Preferred Skills:
- Experience supporting acquisitions integrations or HR/benefits implementations (e.g. vendor setup requirements gathering testing/UAT data reconciliation and go-live readiness activities)
- Bachelors Degree in Business Administration Finance Human Resources or related field
- Demonstrated data reporting analysis and data consolidation skills
- Knowledge of compliance regulations and policies such as ERISA FMLA STD LTD COBRA Section 125 and ACA requirements
- Ability to identify process improvement opportunities and contribute to documentation/standard work and automation efforts
Additional Information :
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Equal Opportunity Employer including disability / veterans
*Bosch adheres to Federal State and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage a 401(k) with generous matching resources for financial planning and goal setting ample paid time off parental leave and comprehensive life and disability protection. Were investing in your success!
Remote Work :
No
Employment Type :
Full-time
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more