Associate Site Lead

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Orthopaedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at are recruiting for an Associate Site Lead within our J&J MedTech Commercial Operations organization. The role will be in Nashville Tennessee.

Key responsibilities:

• Support Site Lead: Act as the primary backup to the Site Lead taking on leadership responsibilities for the operations team during their absence.
• Operational Leadership: Lead coordinate and delegate responsibilities among the sales office team to achieve operational goals and ensure efficiency.
• Inventory Management: Inbound and systematically process local inventory from field return authorizations ensuring accuracy and compliance with established protocols.
• Collaboration with Sales: Partner with the local field sales organization to enhance communication and visibility and ensure successful non-revenue activity completion.
• Metrics Monitoring: Monitor day-to-day operational metrics (OTS OTC) and provide regular reports to the Site Lead.
• Drive Efficiency Initiatives: Develop and implement strategic initiatives to streamline operations and improve overall effectiveness across outbound activities.
• Cross-Functional Collaboration: Collaborate with J&J supply chain partners including Distribution Excellence Planning and Customer Service to support seamless operations.
• Customer Service Excellence: Lead the on-site team to deliver best-in-class service to key customer partners acting as the single point of contact for order collection and resolution of queries.
• Process Improvement: Apply Lean initiatives to eliminate waste enhance operational processes and drive continuous improvement.
• Compliance and Quality Assurance: Ensure adherence to Good Documentation Practices (GDP) regulatory standards and health and safety regulations.

Qualifications:

Required:

• Bachelors degree and/or equivalent experience required
• Minimum 3 years of work experience in distribution manufacturing logistics supply chain customer service or healthcare.
• Proficiency in MS Office Suite (Word Excel PowerPoint and Outlook).
• Strong understanding of Warehouse Management Systems.
• Effective communication and interpersonal skills demonstrating initiative and assertiveness.

Preferred:

• Proficiency with SAP.
• Kaizen/Greenbelt or LEAN Certification.
• Experience with enterprise resource platforms and data visualization tools (e.g. PowerBI or Tableau).
• Background in highly regulated industries with process excellence training or certifications (APICS Project Management).
• Experience in inventory management sterile processing or clinical experience in a hospital setting.

Other:

• 10% domestic travel to other sites as needed is required.
• This role is exempt Not overtime eligible

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin or protected veteran status and will not be discriminated against based on disability.

For more information on how we support the whole health of our employees throughout their wellness career and life journey please visit

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