Associate Director Clinical Operations (SponsorAligned)

Location: Remote with 2030% travel

Department: Clinical Operations

Reports to: Director Clinical Operations

Key Responsibilities

Leadership & People Management

• Provide direct leadership to 1015 DLMs and indirect oversight to 150175 clinical operations staff across multiple functions.

• Manage staff in alignment with organizational policies and applicable regulations including planning assigning and directing work.

• Conduct performance appraisals guide professional development and address employee relations issues.

• Lead hiring and selection activities for clinical staff; participate in interviews and ensure effective onboarding and training.

• Ensure all staff have appropriate systems access materials and training to perform their roles successfully.

• Oversee execution of training plans SOP reviews and ongoing competency development.

Operational Oversight

• Allocate resources to clinical research projects by assigning staff based on experience training and study needs.

• Participate in coordinated resourcing processes to ensure optimal staffing across FSP accounts.

• Monitor and evaluate the quality of clinical work through regular review of deliverables customer feedback and project outcomes.

• Identify quality risks and issues develop corrective action plans and ensure timely resolution.

• Ensure staff meet workload quality and budget expectations through ongoing review and reporting.

Client Engagement & CrossFunctional Collaboration

• Serve as a key liaison to sponsor partners supporting daytoday governance escalations and relationship management.

• Collaborate with regional and global clinical teams as well as crossfunctional leadership to address project challenges and deliver exceptional customer service.

• Support multiple FSP accounts ensuring alignment with client expectations and operational standards.

• Participate in corporate and organizational quality or process improvement initiatives.

Travel Requirements

• Travel 2030% to meet with clients support DLMs and participate in onsite leadership activities.

Qualifications

Required

• 812 years of progressive clinical research experience including 710 years leading Phase IIV clinical trials within a sponsor CRO or FSP environment.

• Proven ownership of endtoend study delivery including CRO/vendor oversight budget and timeline management TMF quality and inspection readiness in alignment with ICHGCP and global regulatory expectations.

• Demonstrated people leadership experience managing and developing CTMs CRAs CTAs Study StartUp teams or similar clinical operations functions.

• Strong track record of crossfunctional collaboration with clinical monitoring study startup data management regulatory safety and biometrics teams.

• Extensive experience interacting with sponsor partners including escalation management governance participation and relationship building.

• Bachelors degree required; advanced degree preferred.

• Career progression that reflects increasing responsibility (e.g. CRA CSM/CTM Associate Director or equivalent).

• Experience managing multiple concurrent studies or a fastpaced complex clinical program with both regional and global exposure.

• Ability to operate with Directorlevel judgment autonomy and strategic insight in a matrixed environment.

Preferred

• Broad therapeutic area background with preference for Oncology Cardiology InVitro Diagnostics and Medical Devices.

• Prior experience supporting FSP delivery models or sponsoraligned operational structures.

• Strong analytical problemsolving and qualityfocused mindset with experience driving process improvement initiatives.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.