Relationship Manager Business Experience

If you are ready to join a company that truly cares about its employees our members and our community then you have come to the right place!

Summary of Role:

The role of a Relationship Manager Business Experience will represent Broadview as the key relationship lead to strategic business partners and Affinity programs as assigned. This role focuses on acquiring new members through deepening existing business partnerships acquiring new strategic partners and strategic execution of sales strategies. Additionally Business Experience Relationship Managers are responsible for managing internal and external stakeholders to ensure assigned relationship groups and their employees are receiving exceptional experience while supporting Broadviews strategic growth initiatives.

Essential Job Functions/Responsibilities

• Design and execute proactive business development strategies including delivery of Broadviews affinity programs to business partners.

• Oversee the strategic execution of Broadviews Business Development partnership programs as assigned.

• Conduct market analysis to identify trends competitive positioning and expansion opportunities.

• Represent Broadview at community events business development functions and strategic networking opportunities to expand market presence.

• Participate in the development and execution of the Affinity Program model.

• Utilize Customer Relationship Manager tools to support program execution through communication rhythms sales tracking and reporting.

• Prepare proposals presentations and relationship building plans for senior leaders that align with Broadviews strategic growth initiatives.

• Forecast and report on revenue performance of Business Development partnerships to support budgeting and forecasting.

• Serve as the primary relationship manager triaging escalations and ensuring high satisfaction and retention across assigned partnerships.

• Collaborate with internal partners to deliver relationship-specific benefits and fulfill client needs across Broadview service channels.

Minimum Job Qualifications

• Bachelors degree with 5 years of relevant relationship management or business development experience.

• Strong understanding of Broadview products services and operational areas.

• Proven success implementing memberexperience initiatives and executing organizational strategies.

• Exceptional interpersonal communication and active listening skills with the ability to influence and build credibility across all levels.

• Demonstrated ability to work independently manage multiple priorities and deliver consistent highquality results with limited oversight.

• Collaborative consultative style with a track record of building effective internal and external partnerships.

• High degree of business acumen and comfort navigating complex client needs across product lines.

• Strong technical aptitude including advanced proficiency with Microsoft Office and general systems understanding to support operational efficiency.

• Ability to handle confidential information with professionalism; bondable and holds a valid drivers license.

Starting Compensation: $72182-$88423 annually plus a competitive benefits package.

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law.

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