Lifecycle Marketer Specialist US

Fully remote in the USA working EST hours

Hi there!

Were Search Atlas and were on a mission to redefine the future of marketing. We are a $30M ARR company with a passionate team of 215 people building the worlds first agentic marketing platform.

We are looking for a Lifecycle Marketer to own the end-to-end customer journey from the moment someone signs up for a trial to the moment they become a long-term expanding customer. You will build and optimize the email in-app and multi-channel programs that turn new users into active customers and active customers into advocates.

This is a hands-on execution-heavy role. You will own onboarding flows nurture sequences re-engagement campaigns expansion and upsell programs and churn prevention. You will work closely with Product Growth Sales and Customer Success to build data-driven lifecycle programs that directly impact retention expansion revenue and customer satisfaction.

What your routine looks like

Onboarding & Activation

• Own the onboarding email and in-app messaging sequences for new trial users and new customers.

• Map activation milestones for each product line and build programs that guide users toward them.

• Segment onboarding flows by user type SEO practitioners content marketers agency owners small business operators so each audience gets relevant guidance.

• Continuously test and optimize onboarding sequences based on activation data drop-off points and user feedback.

• Partner with Product and Growth to identify friction points in the early user experience and address them through messaging education or in-app nudges.

Nurture & Engagement

• Build and manage ongoing email nurture programs that keep users engaged with the platform and aware of features they have not yet adopted.

• Create educational content sequences that help users get more value from Search Atlas tips use cases best practices and feature highlights.

• Develop re-engagement campaigns for users showing declining activity with targeted messaging based on their usage patterns and product line.

• Own the email calendar and ensure lifecycle touches are coordinated with brand campaigns product launches and community events.

Expansion & Upsell

• Build programs that drive cross-product adoption guiding SEO users into content tools content users into site management and so on.

• Create upsell and upgrade campaigns for users approaching plan limits or showing signals of readiness for higher-tier features.

• Partner with Sales and Customer Success to identify expansion opportunities and support them with automated and semi-automated messaging.

• Track and report on expansion revenue influenced by lifecycle programs.

Retention & Churn Prevention

• Build early-warning systems that identify at-risk accounts based on engagement signals usage patterns and support interactions.

• Create targeted retention campaigns for at-risk users re-onboarding sequences value reinforcement win-back offers.

• Develop a systematic approach to post-churn win-back campaigns.

• Analyze churn patterns and feed insights back to Product Growth and Customer Success.

Lifecycle Infrastructure & Reporting

• Own the lifecycle marketing tech stack email platform automation tools segmentation and personalization.

• Build and maintain lifecycle dashboards that track key metrics: activation rates time-to-value email engagement retention curves expansion revenue and churn rates.

• Establish a testing cadence for lifecycle programs subject lines send times content segmentation and channel mix.

• Document lifecycle playbooks so programs can scale as the company grows.

What we are looking for

• 47 years of lifecycle marketing email marketing or CRM marketing experience at a B2B SaaS company.

• Hands-on experience with marketing automation platforms (e.g. HubSpot Marketo Iterable Braze or similar). You can build flows set up triggers and manage segmentation yourself.

• Strong analytical skills. You are comfortable working with data to identify patterns measure program performance and make decisions about what to test next.

• Experience building onboarding nurture and retention email programs that drove measurable improvements in activation engagement or churn.

• Excellent writing skills. Lifecycle marketing is a writing job subject lines email copy in-app messages and push notifications. You write clear concise action-oriented copy.

• Experience with segmentation and personalization you know how to target the right message to the right user at the right time.

• Comfort working cross-functionally with Product Growth Sales and Customer Success teams.

Nice to have

• Experience in marketing technology SEO or digital marketing platforms. Understanding the audience from the inside helps you write better lifecycle programs.

• Experience at a multi-product platform where lifecycle marketing had to guide users across multiple product lines not just one.

• Background at a company in the growth stage ($20M$100M ARR) where lifecycle marketing had to be both strategic and execution-heavy.

• Experience with product-led growth (PLG) motions where lifecycle marketing plays a central role in converting free or trial users.

• Familiarity with in-app messaging tools and the ability to coordinate email and in-app channels into cohesive journeys.

• Experience with AI-powered personalization or predictive analytics in lifecycle programs.

What Success Looks Like

• New user activation rates improve measurably as onboarding programs guide users to their first value moment faster.

• Email and in-app engagement metrics are healthy and trending up open rates click rates and conversion rates reflect relevant well-timed messaging.

• Cross-product adoption increases as lifecycle programs drive users from their entry product into additional platform capabilities.

• Churn decreases as early-warning systems and retention campaigns catch at-risk users before they leave.

• Lifecycle marketing has clear documented attribution to retention and expansion revenue.

• You have built a repeatable scalable lifecycle infrastructure that the company can grow into.

Who You Are

You are a journey-focused builder who sees patterns where others see lists instinctively knowing exactly when and how to nudge a user toward their next milestone. Data-driven but biased toward action you prioritize shipping and iterating over chasing perfection ensuring that every automated system you design is built to scale 10x.

You arent just a sender of emails; you are a strategic collaborator who synthesizes insights from Product Sales and Success to build the robust segmentation logic and infrastructure that turns lifecycle marketing into a powerhouse for retention and growth.

Our Recruitment Process

• Step 1: Initial screening call with our recruitment team

• Step 2: Assessment

• Step 3: Final interview with our Hiring Manager

• Step 4: Offer extended

No cover letters. No generic applications. Just evidence of scientific craft.

Search Atlas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Must be currently authorized to work in the US without future sponsorship.