Senior Director of Operations and Accountability (SY26-27)

Reports to: Deputy Chief of Operations and Accountability for the Office of Multilingual and

Multicultural Education

Location: Office of Multilingual and Multicultural Education

BPS Overview:

Boston Public Schools (BPS) serves over 48000 children in 123 schools. BPS enrolls over 17000 students identified as English Learner students (ELs) with approximately 3000 ELs with addition BPS enrolls over 10000 students with disabilities with approximately 3000 MLLs with disabilities. We fundamentally believe that schools are the unit of change where our school leadership teams and educators create rigorous supportive and safe environments for every child to reach their full potential. Our work as a district is to ensure this is possible at every one of our schools.

Institutional Background:
The Office of Multilingual and Multicultural Education (OMME) is committed to ensuring that BPS students will acquire the 21st century bi-literacy skills and cross-disciplinary knowledge required for success in college and/or careers. The Equity & Accountability Team of OMME provides guidance and support to schools and central administration for legal compliance and equitable access to services. Through OMMEs work English Learner students (ELs) receive the services and programming they need aligned with current research and the BPS vision mission and goals.

The Boston Public Schools (BPS) seeks a highly skilled and dedicated Senior Director of Operations and Accountability for the Office of Multilingual and Multicultural Education (OMME). The Senior Director will be critical in advancing equity promoting accountability and aligning the Districts systems with state guidelines for multilingual learners. They will work collaboratively with various collaborators to ensure that the District is successful in supporting multilingual learners in all areas of BPS including enrollment record keeping assessment ESL education and accessing equitable academic opportunities.

Position Overview:

The Senior Director of Operations and Accountability will assist the Deputy Chief of Operations and Accountability and oversee and manage key buckets of work related to Multilingual Learner compliance and operations (ML). This positions scope of work is defined by the Continuous Improvement and Monitoring Plan and DESEs requirements for ELE ensuring the District is aligned with state requirements this position will lead work on adapting current District operational systems and collaborating on building new District operational systems as required by DESE as well as the Districts Inclusive Education plan to center Multilingual Learner compliance. This position will be a key collaborator with offices within the central office in order to establish these systems including OIIT ODA Assignment Finance Welcome Services OSE and OHC among others. Additionally this position will oversee and manage the recently procured Ellevation digital platform for Multilingual Learners and ensure the Districts data and record keeping procedures are integrated with Ellevation and all staff from central office to schools are equipped to utilize the platform in order to maintain compliance and best support Multilingual Learners. This position will directly manage and lead a team of Equity and Accountability program managers to assist in Multilingual Learner operational and compliance work.

Duties and Responsibilities:

State Compliance and Tiered Focused Monitoring:

• Manage the completion of operational and compliance related items within the Districts Continuous Improvement and Monitoring Plan resulting from DESE Tiered Focus Monitoring in collaboration with the Deputy Chief of Operations and Accountability;
• Preempt future extensive Continuous Improvement and Monitoring Plans by developing implementing and managing internal systems to monitor district compliance with the 12 ELE criteria assessed by DESE in the Tiered Focused Monitoring process;
• Ensure District readiness for repeated Tiered Focused Monitoring processes by creating and managing systems of completion for the self-assessment and verification phases of TFM and Continuous Improvement and Monitoring Plans as necessary;
• Write revise and implement in schools and central office ELE program guidance in line with most recent DESE guidance;
• Manage the ELE program proposal process for schools supporting schools with development revision and submission of ELE program proposals ensuring that all proposals adhere to DESE guidelines for ELE programs and the District vision for inclusive education.

ML Operations and Compliance Structural Change

• In collaboration with other central office teams establish manage evaluate and improve upon sustainable operational systems for multilingual learners in line with DESE regulations including ML enrollment and assignment and the enrollment and assignment of specific ML populations such as SLIFE and MLWD;
• Develop resilient and sustainable staffing models for ESL service delivery that assist the district in its move towards inclusive education that take into account ML compliance specific ELE program models school constraints student needs and fiscal responsibility;
• Operationalize ESL staff in compliant efficient and student-centered ESL scheduling guidance implement ESL scheduling guidance and continue to adapt in response to schools unique scheduling needs;
• Work with OSS and the Inclusive Planning Team in order to integrate OMME teams into the IPT process at schools and in central office.

Data Management and Ellevation

• Lead the implementation of the ELLevation platform for ML record keeping including from integration of existing BPS systems in collaboration with other central office teams to the training of school-based staff to meaningfully utilize the platform to the monitoring of its use for compliance and reporting purposes;
• Devise and direct a plan for archiving physical records of MLs and integrating as possible physical records with the digital platform;
• Ensure secure and efficient data management processes are in place for MLs regarding all aspects of compliance including enrollment data assessment data monitoring data and other academic and compliance data;
• Assist with the Districts administration of the annual ACCESS assessment including supporting messaging and outreach school support for scheduling and administration data analysis and ACCESS dashboard support;
• Conduct data analysis and be aware of current ML data trends in order to inform district strategy and guidance around ML compliance and operations.

Newcomers Assessment and Counseling Center

• Manage the integration of Ellevation platform into the responsibilities of the NACC testers and related team systems including staff training system monitoring and ongoing guidance and procedural updates;
• Develop strong data management procedures for the NACC team and respond to data requests and data management needs for the NACC team as required
• Assist in the yearly K1 screener data validation process by building a validation system training NACC staff in the validation process ensuring data integrity and managing the updates of all related data in Aspen and Ellevation;
• Provide continued support to NACC through ongoing changes to responsibilities based on alignment with CIMP and the Districts move towards inclusive education.

Team Management and Evaluation

• Directly manage and evaluate a team of Equity and Accountability liaisons;
• Work to develop ongoing systems of meaningful evaluation that foster a culture of growth improvement and support with the goal of improving employee retention;

General Support to the Office of Multilingual and Multicultural Education:

• Perform other tasks as requested by the Deputy Chief of Operations and Accountability.

QualificationsRequired:

• Masters Degree (Public Policy ESL Applied Linguistics or Educational/Organizational Leadership preferred)
• Minimum 3-5 years experience in managing projects and dealing with compliance related work with demonstrated increase in level of responsibilities and work performance.
• 3 to 5 years of proven leadership experience in educational program management or similar role;
• Working knowledge of national research and best practices theories in closing the achievement gap for MLs.
• Demonstrated capacity to cultivate a team dynamic that seeks constructive criticism for continuous improvement creates safe spaces for team feedback and takes ownership of producing high quality work in a timely manner.
• Demonstrates a deep understanding and commitment to equity including interest in understanding self and others racial ethnic linguistic and cultural identities in relation to educational opportunity and achievement.
• Strong interpersonal skills including the ability to work with diverse groups of people.
• Excellent verbal and written communications skills with good editorial skills.
• Excellent organizational skills with attention to detail.
• Demonstrate mastery of Excel data analysis data interpretation and data visualization; interpret vast quantities of data succinctly and accurately to provide context to all stakeholders and for presentations and reports;
• Ability to think critically solve problems develop and manage cross-departmental relationships and adapt to changing educational landscapes as well as the ability to work in a high pressure and fast paced environment;
• Skill in exhibiting a strong focus on goals and results; sets clear metrics for success;
• Demonstrated proficiency in excellent execution and project management skills including the ability to balance the big picture with detailed steps;
• Proven ability to work independently exercise judgment manage multiple tasks and priorities
• Ability to develop articulate and build buy-in to clear vision and mission;
• Ability to offer innovative solutions to seemingly intractable problems;
• Familiarity with Boston and Boston Public Schools;
• Current authorization to work in the United States.

Preferred:

• Juris Doctor or Doctoral Degree in related field
• Working knowledge of program design implementation and evaluation as it pertains to Dual Language Transitional Bilingual Education Sheltered Instruction and SLIFE Programs.
• Second Language Proficiency in Spanish Haitian Kreyol Chinese (Mandarin or Cantonese) Vietnamese Cape Verdean Creole Portuguese or Somali

Terms: Managerial D62

The Boston Public Schools in accordance with its nondiscrimination policies does not discriminate on the basis of race color age criminal record physical or mental disability pregnancy or pregnancy-related conditions homelessness sex/gender gender identity religion national origin ancestry sexual orientation genetics natural or protective hairstyle military status immigration status English language proficiency or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation or bias-based intimidation threat or harassment that demeans individuals dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process please contact the Accommodations Unit at

Required Experience:

Exec