The Territory Manager owns the strategic development and execution of a multi-state business plan designed to drive profitable small business growth and strengthen UFGs regional presence. This role requires a high degree of strategic thinking data-driven decision-making and the ability to tailor approaches based on agency maturity performance trends and market dynamics.

The Territory Manager serves as a trusted representative of UFG in the fieldbuilding deep agency partnerships influencing engagement and ensuring a seamless consistent agent experience through strong communication and cross-functional collaboration. Success requires exceptional organization proactive planning and disciplined execution to achieve small business submission quote bind premium and profitability goals

This is a fully remote opportunity handling a territory that includes New Jersey and Pennsylvania.

Responsibilities:

Territory Management / Sales and Agency Development (50%)

• Develop and execute a territory-level strategic plan informed by analytics agency segmentation and market conditions.
• Demonstrate full ownership of territory resultsprioritizing agencies allocating time and resources for maximum impact and driving accountability.
• Build strengthen and expand agency partnerships to increase engagement and drive profitable small business growth.
• Evaluate agency performance trends (submission flow mix bind/declination ratios) and maintain an ongoing feedback loop with Small Business Leadership to support improvement.
• Identify distribution gaps and appoint new agencies that fit UFGs long-term strategy.
• Facilitate targeted agency development through training planning sessions and performance-aligned growth conversations.
• Set annual goals with agencies and execute tailored action plans to achieve premium and profitability commitments.
• Maintain comprehensive agency profiles capturing performance opportunities and strategic fit.
• Partner closely with Underwriting Marketing and internal teams to ensure alignment and remove obstacleselevating issues and solutions effectively.
• Collect and communicate market intelligence to influence ongoing strategy and product refinement.
• Promote the adoption of UFG digital tools systems and Service Center capabilities to elevate agent experience and efficiency.
• Present territory insights performance trends and recommendations to leadership at defined intervals.

Small Business & Broader Organizational Expertise (20%)

• Maintain deep knowledge of Small Business underwriting appetite product offerings digital tools and key metrics.
• Proactively engage agents to drive high-quality Small Business submissions aligned with appetite and strategic opportunity.
• Support agency partners in navigating UFG systems portals and processes to ensure efficient complete submissions.
• Demonstrate technical proficiency with automated rating quoting and submission platforms.
• Act as an informed resource on UFGs broader commercial portfolio to connect agents with the right solutions and internal partners.

Change Leadership Internal Alignment & Strategic Communication (30%)

• Champion UFGs strategic initiatives in the fieldreinforcing digital adoption system usage and operational changes.
• Build strong collaborative relationships across Underwriting Service Center Underwriting Support Marketing and other internal partners to improve workflow and agent experience.
• Maintain consistent communication with regional leadership Senior Production Underwriters and internal teams sharing field insights and recommending solutions.
• Support and deliver both internal and external training on Small Business products tools sales messaging and system usage.
• Identify systemic challenges and contribute to continuous improvement efforts by bridging field insights with internal teams.
• Demonstrate resilience adaptability and strong judgment while navigating ambiguity changing priorities and competitive pressures.
• Invest in ongoing professional development in sales capability product knowledge and insurance industry trends.

Qualifications:

Education:

• Four (4) year college degree or equivalent in related
• CPCU CIC or AU preferred

Experience:

• 5 years of sales agency distribution and/or underwriting experience

Knowledge skills & abilities:

• Strategic thinker with strong analytical capability and the ability to translate insights into actionable plans.
• High personal ownership for business results demonstrating accountability urgency and follow-through.
• Professional presence with the ability to influence agency behavior and elevate UFGs brand in the field.
• Exceptional verbal and written communication skills including effective executive-level reporting and cross-functional communication.
• Solutions-oriented self-directed persistent and motivated by challenge.
• Strong organizational skills and ability to manage complex workflows across a multi-state territory.
• Comfortable in a fast-paced evolving environment with high expectations.
• Proficiency with rating quoting CRM and automated submission tools.
• Working knowledge of insurance underwriting rating coverage and industry practices.
• Familiarity with other UFG business functions (risk control claims middle market etc.) is beneficial.

Working Conditions:

• General office or remote work environment with at least 50% travel

Pay Transparency Statement

UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $71598.00 - $94396.00 annually which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors including relevant experience education certifications skills internal equity geography and market data.

In addition to base salary UFG Insurance offers a comprehensive total rewards package that includes:

• Quarterly incentive compensation
• Medical dental vision & life insurance
• Accident critical Illness & short-term disability insurance
• Retirement plans with employer contributions
• Generous time-off program
• Programs designed to support the employee well-being and financial security.

This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.

Required Experience:

Manager