Public Safety Technology Specialist

What We are Looking For

The Public Safety Technology Specialist supports the reliable operation compliance and day-to-day readiness of mission-critical public safety technology systems for the Department of Public Safety. This role serves as the technical owner for CJIS-regulated systems CAD/RMS platforms and integrated security technologies while also conducting routine operational inspections of cameras access control and other physical security assets across campus. The position combines hands-on system administration troubleshooting field checks and vendor coordination to ensure systems remain secure functional and responsive to operational needs.

An Associate degree in Information Technology or related field and Minimum five years supporting public safety or security technology systems experience are required. A Bachelors degree in Information Technology or related discipline and Experience with CAD/RMS and CJIS-regulated environments is preferred.

A certification/license in Active and maintaining CJIS Level 4 clearance is required. ASIS PSP CPTED certification or related technical credentials are preferred.

Applicants must be authorized to work full-time in the United States.

What You Will Do

Operational Readiness Monitoring and Field Assurance

• Perform daily and routine inspections to ensure public safety technology and physical security systems are operational and properly positioned
• Respond to DPS technology support needs (CAD RMS TLETS MDTs body-worn cameras)
• Provide technical and operational coverage during special events
• Onboard and maintain system credentialing for all DPS employees with ancillary technology systems in alignment with ITS and CJIS network security

Public Safety Systems Administration & Compliance

Serve as the technical owner and administrator for DPS public safety application systems and CJIS-regulated platforms:

• Administer accounts and permissions for CAD RMS TLETS and related systems
• Coordinate CJIS compliance activities documentation and audits
• Collaborate with ITS on infrastructure requirements outside DPS scope (encryption VLANs firewalls VPNs)
• Track vendor tickets and manage issue resolution
• Perform updates upgrades and patching within DPS-managed systems
• Assist with integrations configuration testing and procedural documentation
• Act as a liaison with ITS and vendors as needed

Security Technology Projects Assessments and Program Support

Support ongoing improvements and projects to maintain effective security coverage:

• Assist with security surveys and site assessments
• Recommend system improvements and upgrades
• Support installation and expansion efforts within scope of responsibility
• Coordinate small vendor-led projects
• Maintain equipment inventory and lifecycle tracking
• Assist with planning replacements and modernization efforts

Cross-Training in Physical Security Tasks

• Conduct daily barricade/barrier placement checks and coordinate repositioning
• Submit daily readiness reports
• Clean and maintain accessible camera equipment; coordinate vendor support for elevated access
• Conduct quarterly duress button testing and reporting
• Perform daily reviews of all deployed camera systems for functionality clarity focus and alignment

Other Duties

• Perform all other duties as assigned in support of Baylors mission
• Comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family eligible employees receive a comprehensive benefits package that includes medical dental and vision insurance generous time off tuition remission and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your familys wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision Baylor in Deeds. Also explore our great hometown of Wacoand the many opportunities to engage locally. If you are new to Central Texas This is Waco!