Change Management Specialist

If you are a current Barnard College employee please use the internal career site to apply for this position.

Job:

Job Description:

Duties & Responsibilities:

• Develop and execute tailored comprehensive change management strategies to support adoption of new systems and processes across the College with sensitivity to community dynamics.

• Lead communications planning for major initiatives including creating messaging FAQs guides presentations and digital content with diverse audiences.

• Partner with Barnard College departments including for example Finance BCIT Communications Inclusion & Belonging and academic departments on project rollouts such as Workday Student ensuring smooth transitions and broad stakeholder readiness.

• Design deliver and assess training and facilitation programs (live and digital) that prepare staff and faculty to succeed with new systems and processes.

• Collaborate with the rest of the People Experience team to develop and host training resources in the Colleges learning management system (LMS) BCLearn for scalable ongoing learning.

• Build and sustain a change champion network to encourage adoption collect real-time feedback and foster engagement across departments.

• Conduct stakeholder assessments readiness checks and feedback sessions to identify readiness and critical gaps address concerns and guide continuous improvement.

• Partner with leaders to develop clear operational communications and contingency plans for system and process changes across the College.

• Leverage technology to deliver effective communications training and adopting tracking.

• Serve as a bridge builder and connector across project teams ensuring alignment between technology operations and people experience goals.

• Perform other duties as assigned.

Skills Qualifications & Requirements:

Knowledge Skills & Abilities:

• Demonstrated ability to thrive in complex nuanced and evolving environments; resilient and solutions-oriented.

• Strong expertise in change management methodologies (communications stakeholder engagement readiness adoption).

• Proven ability to design and deliver training both in-person and virtually with strong facilitation skills.

• Experience developing and maintaining training resources in an LMS.

• Excellent written and verbal communication skills; ability to simplify complex topics for diverse audiences.

• Demonstrated skills in influence and curiosity.

• Strong collaboration skills and ability to work in a matrixed environment across multiple functions.

• Highly organized able to manage multiple projects and competing deadlines.

• Comfort with ambiguity and shifting priorities.

• Technically adept with experience supporting change in Workday or other enterprise systems a plus.

• Organized detail-oriented and capable of managing multiple projects simultaneously under tight deadlines.

Qualifications:

• Bachelors degree

• Minimum 5 years experience in change management organizational development or a related field

• Demonstrated experience in system-related change initiatives including training and communications components

• Proficiency with productivity and collaboration tools (e.g. G Suite MS Office project management software)

Preferred Qualifications:

• Experience supporting Workday projects particularly in higher education

• Change management certification (e.g. Prosci ACMP)

• Experience in designing and delivering training programs both live and through LMS platforms

• Prior experience in higher education or complex organizational environments

This job is currently a hybrid position but may require a presence in the office up to five times a week depending on operational needs.

Salary Range: $115000 - $120000 annually

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to departmental budgets qualifications experience education licenses specialty and training. The above hiring range represents the Colleges good faith and reasonable estimateof the range of possible compensation at the time of posting.

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