Office Manager

Position Overview:

The Office Manager serves as a key operational partner for NYC Operations responsible for the daytoday management and coordination of office functions and administrative services. Reporting to the Manager Operations this role supports effective business operations through office and facilities management meeting and event coordination travel arrangements and general administrative and communication support. The Office Manager plays a critical role in ensuring a wellorganized efficient and professional office environment that supports employees and operational priorities.

Responsibilities:

• Operate under the general direction of theManager Event Processing supporting the effective functioning oftheNYCManhattan Officeandas needed supervising other staff or external service providers.

• Oversee daily office operations to ensure a wellmaintained organized and efficient work environment proactively addressing operational and facilitiesrelated needs.

• Manage office and facilities services including utilities maintenance requests space functionality and coordination with building management and service providers.

• Liaise with vendors and contractors to ensure costeffective procurement of officerelated goods and services.

• Manage office refurbishments space improvements and facilities projects by coordinating with contractors and internal stakeholders.

• Maintain and update office seating plans to align with business needs staffing changes and operational requirements.

• Ensure office supplies equipment and shared resources are adequately stockedmaintained and replaced as needed.

• Coordinate meetinglogistics office events and onsite activities including room setup vendor coordination and scheduling support.

• Support operational and administrative needs of NYC Operations and the broader leadership team asrequired with a focus on business continuity and office efficiency.

• Provide limited administrative support related toMWBE NYCoperations includingcontractualNYCMWBE subcontractor reporting.

• Assistwith onboarding new employees by coordinating workspace setup system access coordination and office orientation.

• Serve as a primary point of contact for internal stakeholdersregardingoffice operations facilities and administrative inquiries.

• Support internal communications related to office updates facilities notices and operational announcements.

• Process invoices purchase orders and expense documentation related to office operations ensuringaccuraterecordkeeping andtimelysubmission.

• Partner with Finance to track and manage officerelated budgets and expenditures.

• Maintain and update office records procedures and operational documentation to ensure consistency and compliance.

• Perform general administrative and operational duties as needed to support the ongoing needs of the business.

• Assumeadditionalresponsibilities asrequiredto support office operations and organizational priorities.

Safety Responsibilities:

• Ensure compliance with Verra Mobilitys quality environmental and safety standards and adhere to Safe Work Method Statements and Standard Operating Procedures.

• Promote sustainability and workplace safety through collaboration and proactive reporting of concerns hazards incidents and improvement opportunities.

The above list is not an exhaustive list and may change from time-to-time based on business needs.

You are:

• Highlyorganised capable of managing multiple tasks effectivelyprioritisingdeadlines andmaintainingattention to detail in office operations and support.

• Results-driven taking ownership of responsibilities ensuringtimelyand high-quality completion of administrative financial and office management tasks.

• Adaptable and resilient responding quickly to changing prioritiesremainingcalm and resourceful in handling unexpected challenges.

• A strong collaborator building strong relationships with executives employees and vendors whilemaintainingprofessionalism and confidentiality.

• A problem solver proactivelyidentifyingand resolving office-related challenges using sound judgment to enhance efficiency.

• Detail-oriented and compliant abletoadhere to company policies and procedures ensuring accuracy in procurement invoicing and office administration.

• Able to show initiative and drive improvement proactively enhancing office operations and executive supportidentifyingopportunities to improve processes.

• Be a collaborativeactiveand positive member of theNYC Operationsteam whooperatesin alignment with Verra Mobilities Values.

• Handle confidential information with discretion and professionalism.

Skillsrequired:

• High levelof competency using MS Office Suite.

• Experience collaborating with leadershipand operations teams.

• Exhibit foundational project support skills including the ability toassistin project planning scheduling documentation and coordination of project activities.

Qualifications & Prerequisite Requirements:

• Bachelors degree in Business Administration Facilities Management Operations or a related field or equivalent combination of education and experience.

• 5 years of progressively responsible experience in office managementfacilitiescoordination or operational administration.

• Demonstrated experience managing office operations in a fastpaced multistakeholder environment.

• Experience working with vendors contractors and service providers including contract coordination and issue resolution.

• Strong knowledge of office operations facilities services space planning and workplacelogistics.

• Proven ability to manage office supplies utilities refurbishments seating plans and workspace setup.

• Experience coordinating office moves renovations or space optimization initiatives preferred.

• Ability to proactivelyidentifyand resolve office and facilities issues tomaintainbusiness continuity.

• Experience processing invoices purchase orders and officerelated expenses with a high degree of accuracy.

• Ability to track office budgets and partner effectively with Finance on expenditure management.

• Familiarity with procurement processes and costeffective sourcing of office goods and services.