Hospitality Supervisor Coffs Harbour

About RFBI:

Royal Freemasons Benevolent Institution (RFBI) was established in 1880 to help people in need today we are an award winning leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. We operate 22 residential aged care villages 20 retirement villages and a range of home and community services across NSW and ACT.

Position Information:

RFBI Coffs Harbour Masonic Village has an exciting opportunity for a full-time Hospitality Supervisor to join our team. Within this role you will be working to coordinate the catering area at the village to ensure exceptional customer service is being delivered to our residents. You will also be responsible for making and preparing nutritional and appetising meals for our residents to enjoy.

About the role:

• Plan co-ordinate and supervise the team and resources ensuring the smooth operation of the catering department
• Manage and effectively allocate human resources material and financial resources to achieve planned goals and outcomes

• Manage the operations of the catering area in line with legislative requirements to ensure effective delivery of hospitality services within the village
• Responsible for all aspects of stock-taking and stock control within the catering department

• Menu preparation for residents and develop recipes tailored to the aged care environment

• Oversee food and safety program in the catering department ensuring food safety program is adhered to.

What you need to be considered:

• Certificate III in Hospitality or similar discipline
• Extensive experience in all aspects of hospitality operations (catering)
• Knowledge of special dietary needs for the elderly
• A working knowledge and understanding of the Accreditation process and compliance with the Standards and the Food Safety Act
• Experience in implementing Infection control measures
• Excellent planning organisational and management skills
• Experience and sound knowledge of the aged care industry
• Ability to implement Continuous Quality Improvement processes
• Current First Aid Certificate
• Excellent Communication/Computer Skills

Whats on offer:

• Work for one of the best providers in the aged care sector
• Attractive hourly rates conditions and salary sacrifice options
• A friendly and supportive manager culture & team
• Opportunities for develop and advance your career
• 17.5% Annual Leave loading
• Salary packagingBenefits - Increase your package

To be successful you will demonstrate your passion to make a difference in the lives of our residents and to work with them to ensure they receive the highest possible care tailored to their needs and preferences.

Applications Close: 28 May 2026

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