RRSr Analyst III Business Process Transactions

Job Description:

Job Profile Summary - To provide support to the claims staff and to perform other office tasks depending on the client program.

PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Sets up and enters new claims into claims management system.

Process WC/GL claims and other allied support for Leading Insurance TPA

Inputs and reviews notes/diaries in claims management system as instructed.

Processes payments.

Processes mail; handles filing faxing and photocopying.

Reviews prepares creates and/or sends letters reports and forms.

Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Knowledge of BPO/KPO Industry and General Insurance/Workers Compensation Domain.

Must be capable of responding to client correspondence/queries

Go getter and ability to learn faster.

Should have eye for detail with a good analytical skill.

Flexible highly motivated & Team player.

Ability to work under pressure while delivering desired results.

Must be willing to work in US time zone (evening Shift).

QUALIFICATIONS

Minimum Graduate Preferred Gradation ( / BBM / BBA/ )

Experience

Minimum Six (6) Years of clerical or customer service experience or equivalent combination of education and experience required.

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