Senior Product Manager

Senior Product Manager

Grade Dper annum

Permanent

Working 36.5 hours per week

About the Role

We are seeking an experiencedSenior Product Managerto join the Product function within the Digital & Customer Services Division at Birmingham City Council supporting the delivery of highquality digital products and services that make a real difference for residents businesses and colleagues.

This role is ideal for a senior product practitioner who enjoys working on complex or highimpact products leading multidisciplinary teams and helping organisations adopt usercentred outcomefocused ways of working.

As part of Digital and Technology Services you will contribute to our wider product mission and play an important role in strengthening product capability across the organisation. You will work closely with colleagues across services platforms design data and technology to ensure our products deliver value are accessible and inclusive and represent good value for money.

Alongside delivery this role has a strong coaching and culturebuilding element. You will help embed product thinking agile practices and evidencebased decisionmaking supporting others to adopt modern digital approaches.

This is a hybrid role and onsite attendance is subject to service needs

What Youll Be Doing

• Leading the vision strategy priorities and roadmap for complex digital products or services.
• Providing daytoday product leadership to multidisciplinary teams enabling them to deliver outcomes that meet genuine user needs.
• Working with stakeholders across the organisation to understand priorities manage dependencies and translate needs into clear prioritised outcomes.
• Using qualitative and quantitative data to inform decisions measure value and continuously improve product performance.
• Championing usercentred accessible and inclusive design across all stages of delivery.
• Applying agile ways of working to create an environment of learning iteration and continuous improvement.
• Supporting the growth of the product community by sharing knowledge coaching others and leading by example.
• Acting as a role model for our values behaviours and product ways of working.

About You

This opportunity is well suited to someone with strong product management experience who is motivated by public service and solving complex problems at scale.

The ideal candidate will have proven experience of leading digital products in multidisciplinary environments confidence working with data and evidence and the ability to balance user needs organisational priorities and technical considerations. Youll be an effective communicator and influencer comfortable engaging a wide range of stakeholders and supporting teams to do their best work.

Above all youll share our commitment to building accessible inclusive and usercentred public services and to using technology responsibly to deliver positive outcomes.

Why Join Us

• Work on digital products that directly improve services for Birminghams residents and communities.
• Collaborate with skilled multidisciplinary teams across design data and technology.
• Influence how product thinking and usercentred design are embedded across a large organisation.
• Develop your career in a supportive environment focused on learning and continuous improvement.
• Contribute to the transformation of digital services in local government.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting.

Unfortunately we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact quoting ref 3954

A Disclosure and Barring Service (DBS) check will be undertaken.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.

Job Description and Person Specification - A10427 Senior Product Manager JDPS (1).pdf#LI-HYBRID