HR Operations Coordinator

At Jamf we believe in an open flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture achieve our goals and thrive as #OneJamf.

What youll do at Jamf:

The HR Operations Coordinator is an entry-level HR professional who supports HR processes transactions and employee services. As part of the HR Operations team the Coordinator will process tasks within Workday HCM manage cases through ServiceNow HR Service Desk and help deliver positive employee experiences while deepening their knowledge of HR best practices in a dynamic collaborative this role the Coordinator will leverage AI-assisted tools (e.g. Moveworks AI Assistant) and automated workflows to deliver efficient high-quality HR services.

This role is offered as remote in Minneapolis MN. You will be required to work periodically at the Jamf office so we are only able to accept applications for those based in the Twin Cities metro communities.

What you can expect to do in this role:

• Manage and respond to HR employee inquiries through ServiceNow HR Service Desk email and Slack messages with guidance from HR Operations team members leveraging AI-assisted workflows and self-service tools.
• Track prioritize and resolve HR service cases in ServiceNow ensuringtimelyfollow-up and documentation.
• ProcessHR-related actions including data entry for employee transitions new hire setup and organizational changes in Workday HCM; meet established SLAs for case resolution and data accuracy.
• Manageonboarding and offboardingcasetasksin ServiceNowsuch asreviewingnew hire paperworkverifyingI-9 documentation organizingelectronicemployee files and processing terminations.
• Respond to HR service requests related to HR policiesbenefits employee data changes employment verification audits position descriptions time tracking and other questions independently;more complex cases may involve collaboration with/escalation tosenior team members.
• Maintain organized electronic employee files and handle confidential information with professionalism and discretion.
• Participate in team meetings and training sessions to develop knowledge of Workday ServiceNow and HR operations best practices.
• Complete all assigned projects tasks and training requirementsin a timely manner.
• Perform other duties as assigned to support the HR Operations team.

What we are looking for:

• 1-2 years of HR administrative or customer service experience; internships may be included (Required)
• Familiarity with HRIS systems (Workday experience a plus); comfort with technology and a willingness to learn new tools. (Required
• Excellent written and verbal communication skills; ability to convey empathy and professionalism across digital channels.
• Ability to handle confidential information with discretion.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced distributed work environment;strong attention to detail.
• Proficiency in English required; proficiency in an additional language relevant to their primary region is strongly preferred.

EDUCATION AND CERTIFICATIONS

• Bachelors degree in Human Resources Business Administration or a related field; or equivalent experience. (Required)
• Pursuing HR certification (SHRM-CP PHR) is a plus

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 Newsweek Americas Greatest Workplaces for Mental Well-being
• Named a 2025 Newsweek Americas Greatest Workplaces for Gen Z
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 Newsweek Americas Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work
• Named a 2024 Best Technology Company to Work For by U.S. News
• We know that big ideas can come from anyone so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• You will have the opportunity to make a real and meaningful impact for more than 75000 global customers with the best Apple device management solution in the world.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

Pay Transparency

At Jamf base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individuals pay falls within that range depends on several factors including role scope location budget skills experience and qualifications. This approach helps ensure fair competitive pay and provides room to grow as you develop in your role.

#LIRemote

What it means to be a Jamf
We are a team of free-thinkers can-doers and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches believing that fulfilled individuals create a thriving vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic best selves at work at rest and at play. We are committed to supporting the continual improvement of Apple in the workplace the organizations that rely on them and the people who keep it all running smoothly.

Above it all waves our banner of #OneJamf and the knowledge that when we stand together we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same and be as secure as using a personal Jamf customers are able to confidently automate Mac iPad iPhone and Apple TV deployment management and security anytime anywhere to protect the data and applications used by employees in the workplace students learning in the classroom and streamline communications in healthcare between patients and than 2500 Jamf strong worldwide we are free-thinkers can-doers and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at