DevOps Architect

We are looking for an DevOps Architect to lead DevOps strategy and delivery for enterprise Amazon Connect Digital (Chat) platforms. This role combines hands-on architecture with team leadership focusing on CI/CD IaC and scalable cloud solutions across multiple business units.

Responsibilities

• Own DevOps architecture CI/CD pipelines and IaC (CDK/CloudFormation)
• Lead AWS services setup (Amazon Connect IAM DynamoDB Lex bots Lambda integrations)
• Manage multi-environment deployments and cross-account pipelines
• Lead and mentor DevOps team across sprints and deliveries
• Troubleshoot infrastructure application voice SIP and platformrelated issues
• Collaborate with engineering architecture QA and analytics teams during incidents and releases
• Integrate security best practices (secure-by-default) into the pipeline including access control and vulnerability scanning
• Implement monitoring (CloudWatch X-Ray) and incident management
• Drive automation testing and environment stability

Qualifications :

• 10 years of experience supporting production systems in a DevOps SRE or operationsfocused role
• Strong working knowledge of AWS cloud services
• Strong handson experience with EC2 ECS/EKS Lambda API Gateway S3 IAM and VPC networking
• Strong experience with Unix/Linux production environments
• Solid understanding of networking fundamentals (DNS TCP/IP routing firewalls)
• Experience with Infrastructure as Code (IaC) concepts and practices
• Strong troubleshooting investigation skills
• Ability to collaborate effectively across engineering architecture data and operations teams

Nice To Have

• Migration experience (Genesys / LivePerson Amazon Connect)
• Salesforce/ServiceNow CTI integration
• Exposure to AWS Bedrock / GenAI
• AWS DevOps or SA Professional certifications

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time