Assistant Manager Loyalty Marketing
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Job Location:
Hourly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Not just a job
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas most successful retail chains we know what it takes to build a satisfying career. We are seeking innovative customer-focused people to join our team! We currently have opportunities for:
Title: Assistant Manager Loyalty Marketing
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas most successful retail chains we know what it takes to build a satisfying career. We are seeking innovative customer-focused people to join our team! We currently have opportunities for:
Title: Assistant Manager Loyalty Marketing
Terms of employment: This is a permanent full-time position. Employees will be scheduled 40 hours per week and will typically work a standard schedule of Monday to Friday.
The location of work will be: 12831 Horseshoe Place Richmond BC V7A 4X5
Language of employment: English (Spoken and Written)
Title: Assistant Manager Loyalty Marketing
The location of work will be: 12831 Horseshoe Place Richmond BC V7A 4X5
Language of employment: English (Spoken and Written)
Title: Assistant Manager Loyalty Marketing
Employer: London Drugs Limited
Location: Richmond British Columbia.
Term: Full-time permanent position
Salary: $38.00 - $40.87 per hour
Benefits: Extended Health Dental Plan Prescription drug Vision coverage Life Insurance Accidental Death Short Term and Long-Term Disability Participation in corporate RRSP plan Employee discount and Access to counselling under Employee Family Assistance Program.
Vacation:
Two (2) weeks after one (1) year of service
Three (3) weeks after three (3) years of service
Four (4) weeks after seven (7) years of service
Five (5) weeks after thirteen (13) years of service
Six (6) weeks after twenty (20) years of service
Location: Richmond British Columbia.
Term: Full-time permanent position
Salary: $38.00 - $40.87 per hour
Benefits: Extended Health Dental Plan Prescription drug Vision coverage Life Insurance Accidental Death Short Term and Long-Term Disability Participation in corporate RRSP plan Employee discount and Access to counselling under Employee Family Assistance Program.
Vacation:
Two (2) weeks after one (1) year of service
Three (3) weeks after three (3) years of service
Four (4) weeks after seven (7) years of service
Five (5) weeks after thirteen (13) years of service
Six (6) weeks after twenty (20) years of service
Contact: 12831 Horseshoe Place Richmond BC V7A 4X5
The Assistant Manager Loyalty Marketing plays a key role in supporting the strategy execution and ongoing performance of the LDExtras loyalty program a critical customer engagement and salesdriving initiative at London Drugs. The position supports loyalty marketing initiatives at both a strategic and tactical level working closely with internal business units marketing teams analytics partners and external agencies.
This role contributes to the development implementation and evaluation of loyalty marketing strategies and communications using customer data and campaign performance insights to strengthen engagement support business objectives and drive customer participation across multiple channels.
Key responsibilities include:
- Assess loyalty products services and program mechanics to identify marketing communication and engagement opportunities.
- Support the development and execution of direct and digital marketing strategies including loyalty communications delivered through email digital platforms instore channels websites and mobile applications.
- Coordinate with internal teams and external loyalty agencies to ensure accurate setup execution and timely delivery of loyalty offers promotions and communications.
- Assist in briefing strategy development execution optimization and postcampaign analysis of loyalty initiatives to evaluate program effectiveness and performance metrics.
- Contribute to the preparation of reports briefs presentations and summaries related to loyalty program performance member engagement and key performance indicators.
- Support the development and maintenance of loyalty communication strategies designed to drive both emotional and functional engagement among loyalty program members.
- Work with marketing business units and vendors to ensure compliance with relevant marketing standards including CASL and data privacy requirements.
- Support personalization initiatives and automated customer communications informed by internal and external data insights.
- Identify opportunities to improve loyalty program mechanics offer structures and customer participation.
- Assist in monthly quarterly and annual reporting related to loyalty program health engagement metrics and strategic objectives.
- Liaise with crossfunctional teams to ensure loyalty initiatives align with broader organizational marketing strategies and customer experience goals.
Minimum qualifications:
- Completion of a university degree or college diploma in Marketing Business Communications Public Relations or a related field.
- Minimum four (4) years of experience in loyalty marketing customer relationship management (CRM) or campaign management within a retail or consumer-focused environment including end-to-end campaign execution (customer journey development personalized communications and performance measurement) using customer engagement platforms.
- Minimum three (3) years of experience analyzing customer and campaign data and translating insights into recommendations that support loyalty retention and customer engagement strategies.
- Minimum three (3) years of experience working with large customer or member datasets to support segmentation reporting and performance insights related to loyalty initiatives.
- Intermediate proficiency in Microsoft Excel or comparable data analysis tools used for reporting performance tracking and analysis.
Please apply to this vacancy by emailing your resume to
For more information please contact:
Mailing Address: 12831 Horseshoe Way Richmond BC V7A 4X5
Contact Number:
If you possess the necessary skills and expertise and would like to join an exciting team of professionals
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be.
We will provide accommodations during the recruitment process upon request.
London Drugs may collect use and/or disclose your personal information (including the information in this application) where it is reasonable for establishing managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.
For more information please contact:
Mailing Address: 12831 Horseshoe Way Richmond BC V7A 4X5
Contact Number:
If you possess the necessary skills and expertise and would like to join an exciting team of professionals
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be.
We will provide accommodations during the recruitment process upon request.
London Drugs may collect use and/or disclose your personal information (including the information in this application) where it is reasonable for establishing managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.
Compensation: $38.00 - $40.87 per hour
London Drugs is 100% Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London Drugs 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.
We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing packaging take-back and in-store recycling centres we invest in making our practices more environmentally sound and continue to look for better greener ways to do business.
We believe our employees are our greatest asset and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration allowing you to make a meaningful impact on our customers experiences. Together we celebrate diversity innovation and a shared passion for delivering exceptional service making London Drugs not just a place to work but a place to grow and succeed.
Required Experience:
Manager
