Assistant Director, Alumni Programs Alumni and Donor Relations Coordinator

Working/Functional Title

Assistant Director Alumni Programs

Position Summary

The MSU Alumni Office (MSUAO) advances Michigan State University by building pride and strategically fostering meaningful engagement of Spartans through connections service and investment. We strive to inspire and empower Spartans to engage in lifelong relationships with MSU and each other.

As a key member of the MSUAO Programs Team this position is responsible for the development and execution of programming within a portfolio of MSUAO flagship initiatives. This position will join the team at an important time as our programs continue to evolve to more intentionally engage alumni through meaningful opportunities to share their stories and experiences. This position extends beyond logistical coordination requiring creativity and the ability to conceptualize and design engaging alumni experiences that drive engagement build and strengthen affinity and support MSUs comprehensive campaign.

The MSUAO Programs Team operates in a fast-paced shared responsibility model in which multiple programs and priorities are managed concurrently. This position requires a collaborative team player who is purposeful accountable action-oriented communicates openly embraces innovation and new ideas and contributes to a positive and high-performing team environment.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Program Development and Strategy -

• Develops and shapes in-person hybrid and virtual programs designing experiences aligned with program strategy audience objectives and budget including opportunities for alumni to share their stories and experiences.
• Identifies and cultivates key campus and external partners to support programs.
• Conducts ongoing evaluations to assess program effectiveness and uses data and insights to inform decision-making and continuous improvement.
• Benchmarks peer institutions and other organizations to inform recommendations for program enhancement and innovation ensuring that MSUAO remains current with industry trends and best practices.

Program Management and Execution -

• Manages program logistics from timeline development to ensuring milestone completion.
• Develops and executes program content including tours visits social experiences classes and other experiences that support overall program goals.
• Determines volunteer needs including role development recruitment and training.
• Develops materials to assist staff and volunteers with the effective execution of programs.
• Monitors program participation and engagement and adjusts marketing and communication strategies as needed.
• Contributes to shared program execution often working on multiple programs and program elements simultaneously.
• Staff programsserving as a key point of contact for program execution and production.

Program Communications and Materials -

• Develops collateral material for programs.

Other -

• Maintains and expands knowledge of alumni engagement event strategy and fundraising through webinars workshops conferences and professional contacts.
• Strengthens technical proficiency in systems relevant to the planning and execution of programs.

• Develops and maintains positive relationships with campus and external partners.

Communications - Interpersonal Relationships

• MSU donors and alumni- in order to provide services and information to them in the course of University Advancement events and serving thereby as a representative of Michigan State University.
• MSU president provost vice presidents executive managers the Board of Trustees and the staff of their respective offices- in order to exchange information regarding events.
• MSU deans directors faculty academic staff and support staff - in order to collaborate on projects for the university and its colleges.
• Personnel in various university departments in order to exchange information regarding the planning and producing of events for University Advancement.
• Event contractors and vendors including hotels airlines travel agencies restaurants caterers musicians designers florists audio-visual and transportation companies etc.- in order to coordinate and discuss information related to events.
• Colleagues within University Advancement including University Development the MSU Alumni Office and Advancement Services -in order to service the fundraising and advancement mission of the division.
• Student Employees - in order to coordinate and check individual assignments.
• Volunteers - in order to provide information and coordinate staffing.

SUPERVISION RECEIVED

Direction is received from the MSU Alumni Office Director of Alumni Events and Programs.

SUPERVISION EXERCISED

This position may provide first level supervision over student employees volunteers community members past participants and university staff in execution of programs.

IMPACT ON PROGRAMS SERVICES OPERATIONS

Decisions made in the planning and execution of MSU Alumni Office events can significantly influence the universitys reputation and standing among donors alumni and external communities. Errors in judgment may have adverse effects on the universitys future resources and overall integrity.

WORK ENVIRONMENT
This is currently a hybrid position with three days/week in the office. When in the office it primarily entails a standard environment. Moderate physical exertion including lifting and moving moderately heavy event materials (minimum of 25 pounds) and sustained physical activity is typical during events. This position also requires working evenings/nights and weekends based on program needs to support MSU Alumni Office University Advancement and pertinent campus events.

The hybrid work agreement can be discontinued for any business reason at any time.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in a related field; one to three years of related and progressively more responsible or expansive work experience in the planning and production of institutional and/or fundraising events; contractor and vendor contract negotiations and developing event budget reports; experience in a customer-service environment; and experience in database spreadsheet word processing and presentation software; or equivalent combination of education and experience.

Desired Qualifications

• Three to five years of related and progressively more responsible or expansive work experience in planning and coordinating educational institutional non-profit and/or other alumni events/programs.
• Demonstrated ability to plan impactful large-scale programs involving multiple days locations events and partners.
• Demonstrated ability to align programs with broader engagement and fundraising goals using data and insights to guide planning strategy and decision-making.
• Excellent project management organizational and analytical skills with strong attention to detail.
• Demonstrated ability to develop and present ideas that address challenges drive continuous improvement and foster innovation.
• Demonstrated ability to develop write and edit clear engaging program communications including program materials FAQs and suggested email content ensuring accuracy consistency and alignment with the overall program experience.
• Experience creating opportunities for participant engagement feedback or storytelling within programs.
• Familiarity with higher education alumni engagement fundraising and student engagement.
• The ability to handle confidential information and navigate sensitive situations with professionalism.
• Strong technical proficiency with the ability to quickly learn adapt and leverage systems including Microsoft Teams Wrike Qualtrics and other enterprise platforms to support operational needs.
• Familiarity with CRM systems particularly Ascend. Exceptional customer service skills with strong written and verbal communication across a broad range of campus and external audiences.
• Strong collaborative approach as well as capable of work independently.
• Commitment to open communication and continuous improvement

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status.

Required Application Materials

Resume and cover letter

Special Instructions

Interested in joining the team at Michigan State University For questions contact Patricia Karam Director of Talent Acquisition at .

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Work Hours

8 am - 5 pm with possible evenings and weekends

Website

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends on May 5 2026 at 11:55 PM