Service Coordinator

My Guardian

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profile Job Location:

Sydney Olympic Park - Australia

profile Yearly Salary: $ 70000 - 80000
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate high-quality person-centred care. As we continue to grow rapidly we remain committed to empowering individuals to live safely independently and with dignity.

The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full-time on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:
  • Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.

  • Build strong relationships with clients and families delivering a high-quality customer-focused support experience.

  • Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.

  • Support mentor and train staff encouraging professional growth and high service standards.

  • Work closely with clients carers and Case Managers to help achieve individual care goals and outcomes.

  • Assist with NDIS and aged care program coordination including service delivery budget reviews and compliance.

  • Coordinate client-related services and resources including maintenance clinical products and other support needs.

  • Contribute to smooth office operations including stakeholder communication record management and general administration.

The successful candidate must have:

  • Ability to work independently

  • Bilingual languages are a major plus especially Greek speaking
  • Excellent communication and listening skills

  • Compassionate patient and caring nature

  • High level of organisational skills

  • Competent using Google Docs and able to learn business systems quickly

  • Sound computer skills in Office and Excel (or similar)

  • Able to work in a fast-paced environment.

Why join us

  • Competitive salary package

  • Career growth opportunities

  • Onsite gym

  • Supportive and positive office culture

  • Weekly Friday afternoon drinks and nibbles at Head Office

  • Healthy snacks and refreshments

If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services building strong relationships with clients and staff and ensuring care runs smoothly we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.


Required Experience:

IC

About My GuardianMy Guardian is a leading Aged and Disability Care service provider delivering compassionate high-quality person-centred care. As we continue to grow rapidly we remain committed to empowering individuals to live safely independently and with dignity.The Service Coordinator is a fro...
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