Job Description Summary

Job Description

Roles and Responsibilities

• The Manager Quality is responsible for driving end-to-end quality performance across manufacturing operations by deploying quality strategy ensuring adherence to QMS standards and delivering key KPIs such as FPY COPQ defect reduction and customer satisfaction.
• Strengthening process quality through effective implementation of control plans SPC and stage-wise inspections while improving process capability for critical-to-quality parameters.
• Leads and drives structured problem-solving (RCA CAPA 8D) to eliminate defects and prevent recurrence ensures timely closure of NCRs and customer complaints and acts as the primary interface for customer quality concerns and audits.
• Overseeing and strengthening NDT processes (UT visual and other applicable methods) ensuring compliance capability and effectiveness of inspections.
• Drives cross-functional projects and continuous improvement initiatives (Lean Six Sigma Kaizen) to enhance quality performance reduce variation and improve efficiency while ensuring audit readiness compliance and team capability development through training and resource planning.

Required Qualifications

• For roles outside of the USA- This role requires basic experience in the Manufacturing & Production Quality Control. Knowledge level is comparable to a Bachelors degree from an accredited university or college with at least 10 years of experience( or a high school diploma with relevant experience).

Desired Characteristics

• Strong technical expertise in quality tools such as SPC MSA FMEA and statistical analysis combined with a solid understanding of manufacturing and NDT processes.
• Data-driven and structured problem-solving mindset with proven ability to lead root cause analysis and deliver sustainable improvements through projects.
• Strong leadership and influencing skills are essential to effectively collaborate with cross-functional teams along with high ownership accountability and attention to detail.
• Should be proactive result-oriented and resilient under pressure with excellent communication and stakeholder management abilities.
• A continuous learning mindset along with exposure to Lean Six Sigma and digital quality systems is highly desirable.

Additional Information