MD Manager

Internal Opportunity.

Only employees at Senior Associate level or above are eligible to apply for this role.

Applications close: Tuesday 5th May

The Membership Development Manager plays a critical dual role in driving World 50s growth by leading the commercial performance of the Membership Development function while also building training and enabling a high-performing team of Membership Development Associates (MDAs).

This is a hands-on leadership role requiring equal strength in sales execution coaching and operational excellence. You will be responsible for delivering against new member growth targets ensuring a high-quality sales pipeline and creating an environment where MDAs are well-trained confident and set up to succeed from day one.

Success in this role is measured by both commercial outcomes (pipeline conversion new members) and team effectiveness (readiness capability and performance of MDAs).

Key Responsibilities

Commercial Leadership & Sales Execution

• Own and deliver against all commercial targets for Membership Development including new member growth
• Manage and analyze sales performance metrics to drive effectiveness efficiency and continuous improvement
• Lead accurate forecasting and pipeline management across the team
• Ensure consistent generation of high-quality sales meetings and top-of-funnel activity
• Develop and execute targeted campaigns to drive growth across regions industries and member segments
• Establish and continuously refine best-in-class sales processes and methodologies
• Prepare and present sales performance updates to senior leadership
• Build strong cross-functional relationships to support commercial success

People Leadership Training & Development

• Recruit hire onboard and develop a high-performing team of MDAs and driving accountability
• Deliver hands-on training through live sessions coaching call shadowing and real-time feedback
• Create and maintain training materials playbooks and onboarding programs
• Foster a high-trust high-performance team culture where individuals feel supported and accountable
• Provide ongoing coaching and performance management to maximize individual and team impact
• Identify skill gaps and implement targeted development plans to improve capability
• Lead by example with a highly engaged proactive and adaptable leadership style

Operational & Process Excellence

• Own and optimize Membership Development workflows ensuring consistency and scalability
• Act as a power user of Salesforce and other sales tools ensuring high standards of data quality and usage
• Drive adoption of new systems and tools translating them into clear effective team processes
• Identify and implement process improvements to reduce friction and increase productivity
• Ensure operational readiness of the team through structured processes and clear ways of working
• Support the team through change enabling smooth adoption of new tools systems and strategies

Skills & Experience

• Proven experience leading a sales or business development team with clear ownership of commercial targets
• Strong track record of coaching training and developing early-career or associate-level talent
• Highly skilled in sales operations pipeline management and forecasting
• Advanced experience with Salesforce (or equivalent CRM) as a power user
• Process-oriented mindset with the ability to design implement and improve workflows
• Excellent communication and stakeholder management skills
• Approachable and high-trust leadership style that fosters accountability and growth
• Comfortable operating in a fast-paced evolving environment with a hands-on approach

What Success Looks Like

• Consistent achievement (or overachievement) of new member growth targets
• A highly capable confident and well-trained MDA team
• Strong pipeline health with high-quality meetings and conversion rates
• Clear scalable sales processes and high adoption of tools and systems
• Continuous improvement in team performance efficiency and capability

Required Experience:

Manager