Senior Claims Specialist Duluth, GA

Job Description

Senior Claims Specialist - Multi-Line Adjuster (GL/Property Damage BI Commercial Auto)

Job Summary

Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves handling claims across multiple lines of coverage including General Liability Commercial Auto Property Damage Bodily Injury and Litigation. The ideal candidate will possess a strong background in claims investigation coverage analysis and resolution with a focus on delivering exceptional customer service to internal and external stakeholders. This is a hybrid position requiring three days per week in the office.

Compensation Package

• Salary: $85000 - $105000 per year (based on experience)
• Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Analyze and interpret policy conditions exclusions and endorsements to resolve coverage and liability issues.
• Prepare reservation of rights letters non-waiver agreements and coverage disclaimers.
• Evaluate and adjust claim reserves to reflect potential exposure accurately.
• Conduct thorough investigations including obtaining statements records and other evidentiary materials.
• Document and report on investigation findings and claims handling activities.
• Negotiate settlements through mediation arbitration or court-supervised efforts.
• Manage and direct defense counsel independent adjusters and other third-party vendors.
• Maintain compliance with regulatory and jurisdictional requirements.
• Provide exceptional customer service to clients claimants and other stakeholders.
• Travel as needed to company offices customer locations and litigation-related events.

Qualifications/Requirements

• Minimum of 5 years of experience in:
  • Coverage review including interpreting policies and agreements.
  • Claims investigation including obtaining statements and retaining experts.
  • Claims administration including compliance with laws and procedures.
  • Claims settlement including preparation of legal documents and participation in court proceedings.
• Strong knowledge of coverage negligence principles investigation and negotiation techniques.
• Active Adjuster License (or ability to obtain and maintain state licenses as required).
• Proven ability to manage a caseload of 100-125 claims including litigation cases.
• Experience handling liability claims in one or more of the following states: FL GA AL NC SC VA and PA.
• Excellent judgment negotiation and decision-making skills.
• Strong organizational and multitasking abilities.
• Exceptional communication skills for interacting with clients claimants and legal professionals.
• Willingness to travel as required.
  
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