Customer Service Specialist, Group Ticket Sales
Atlanta, GA - USA
Job Summary
Customer Service Specialist Group Ticket Sales
Athletics Department
Georgia State University
The Athletics Department at Georgia State University is seeking to hire a Customer Service Specialist Group Ticket Sales. This position is responsible for group ticket sales for all sporting events.
WHAT MAKES GSU A GREAT PLACE
- Generous benefits including health dental vision tuition assistance retirement etc.
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunity and mentorship.
- A rapidly growing center within an academic setting.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Foster relationships with community outreach for the sale of group tickets and performances.
- Assist with developing and implementing sales strategies campaigns for season tickets and group sales new revenue generation and customer service/stewardship
- Ensure group attendance for non-ticketed sporting events.
- Create and maintain a centralized database of special groups (little leagues military cheer groups local schools jump rope clubs etc).
- Ensure all logistics leading up to the sporting event during the event and after are organized and well communicated to group.
- Take lead as point person to ensure a quality experience for groups in attendance.
- Performs other related duties as assigned.
Minimum Hiring Qualifications:
Bachelors degree and one year of related experience.
To be fully considered for this position all candidates at the time of submission must provide the following documents:
- A complete and accurate GSU application
- Resume
Required Experience:
IC
About Company
With seven campuses throughout metro Atlanta, the university provides its world-class faculty and more than 51,000 students with unsurpassed connections to the opportunities available in one of the 21st century’s great global cities.