One ERP- Project Manager – Ocean and Service

Project Manager Ocean and Service (One ERP)

Join us as our Project Manager in the ONE ERP journey of Alfa Laval India (Ocean and Service) and lead the end-to-end rollout of Microsoft Dynamics 365. You will drive planning execution and adoption across multiple functions across S&O Division ensuring on-time on-budget delivery with measurable business value and strong user adoption.

About the Company:

In Alfa Laval we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification clean energy food production waste processing pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality in an environment that welcomes drive courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation and fluid handling. We are dedicated to optimizing the performance of our customers processes. our world-class technologies our systems equipment and services must create solutions that help our customers stay ahead.

Please feel free to peruse our website .

Key Responsibilities in this role (Ocean and Service):

Program Setup & Planning:

• Define scope objectives success metrics and phase plan (prepare design build test deploy hyper care).
• Build and manage the integrated project plan resource model and schedule.
• Establish governance (steering committee PMO cadence logs change control) and communication plan.
• Align project outcomes with business case and value realization targets.

Business Process & Solution Design

• Orchestrate process discovery and fit-gap sessions; align global vs. local design.
• Ensure standardization and simplification of processes (O2C P2P R2R M2O Plan-to-Produce HCM flows).
• Validate solution design with enterprise architecture security and data standards.

Data & Integrations

• Own the data strategy: data model cleansing migration reconciliation.
• Coordinate interface design and delivery.
• Govern master data and data quality KPIs.

Delivery & Testing

• Lead build configuration and defect triage across vendor and internal teams.
• Plan and execute testing cycles (SIT UAT performance regression); ensure traceability from requirements to test cases.
• Oversee cutover rehearsal readiness and defect exit criteria.

Change Management & Training

• Drive change strategy (stakeholder mapping communications training role mapping) to enable adoption.
• Partner with HR & Central project team to deploy tailored training (super-users end users train-the-trainer).
• Monitor adoption metrics and implement reinforcement mechanisms.

Cutover GoLive & Hypercare

• Lead cutover planning go/no-go criteria and business continuity safeguards.
• Manage hypercare triage stabilization KPIs SLAs and transition to run/operations.

Governance Risk & Compliance

• Maintain RAID (Risks Assumptions Issues Dependencies); implement mitigation plans.
• Ensure compliance (e.g. SOX controls GxP where applicable data privacy segregation of duties).
• Enforce security-by-design and access governance.

Vendor & Budget Management

• Manage vendor: SOWs deliverables quality gates and acceptance criteria.
• Track budget forecasts burn rates and benefit realization present variance analysis and recovery plans.

Leadership & Stakeholder Management

• Lead a cross-functional team (business process owners super-users SMEs architects developers testers).
• Influence senior stakeholders and resolve conflicts; maintain crisp transparent communication.

Who should you be

• Min. qualification would be a Bachelors degree in Engineering Business Finance or related field masters preferred.
• 35 years of experience in Customer Sales Support and Service Operation for managing Service and Sales order in Alfa Laval.
• Hands-on experience across MOVEX domains for Service Sales and Service Operation
• Lean 6 Sigma Certification (Preferred)

Core Skills and Competencies:

• Strong planning & execution discipline; risk and dependency management.
• Executive communication stakeholder engagement and vendor negotiation.
• Analytical problem solving and decision-making under pressure.
• Business acumen in Finance/Supply Chain/Manufacturing/HCM.
• Change leadership and user adoption focus.

Success Metrics (KPIs)

• Delivery: On-time milestone adherence scope variance budget variance.
• Quality: Defect leakage rate UAT pass rates cutover success time-to-stabilize.
• Adoption: Training completion active usage helpdesk volume adoption score by function.
• Value: Achievement of business case targets (e.g. DSO reduction inventory turns close cycle time).
• Compliance: Control effectiveness audit findings SoD violations.

Reporting Lines and Interactions:

• Reports to: Sales Company Project Manager India

Why should you apply

• Opportunity to lead a business-critical transformation with executive visibility.
• Collaborative culture learning opportunities and platform certifications support.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important
insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

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