Application Administrator IT Analyst – Business Applications

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Configure administer and support internal business applications in alignment with Guidehouse standards for security governance and performance
• Provide Tier 1 / Tier 2 support for end users including troubleshooting application software and basic system issues
• Assist with support and maintenance of enterprise systems including ERP platforms (e.g. SAP Oracle Microsoft Dynamics Workday Deltek Costpoint Deltek Replicon)
• Customize application features workflows forms and rolebased access to support business processes
• Support user access requests account setup and basic security permissions
• Leverage lowcode / nocode platforms automation tools and AIenabled features to streamline workflows and reduce manual effort
• Partner with business users to gather requirements document use cases and translate needs into effective application configurations
• Assist with testing upgrades releases deployments and change management activities
• Document incidents resolutions configurations and standard operating procedures
• Participate in data validation basic reporting and application optimization initiatives
• Coordinate with vendors or internal technology teams to escalate and resolve issues as needed
• Support training efforts and help users adopt new systems or features
• Operate with professionalism attention to detail and collaboration in a fastpaced teamoriented environment

What You Will Need:

• Requires a University Degree and minimum 0-2 years of prior relevant experience OR 4 years of relevant experience in lieu of degree
• Strong interest in enterprise technology business applications and process improvement
• Foundational understanding of:
  • Application administration and configuration concepts
  • IT fundamentals such as operating systems networking or databases
  • Data structures basic SQL or reporting concepts
• Strong analytical problemsolving and organizational skills
• Clear written and verbal communication skills with the ability to work effectively with technical and nontechnical users
• Demonstrated professionalism accountability and willingness to learn

What Would Be Nice To Have:

• Degree in Information Technology Computer Science Information Systems Management Information Systems or a related field (or equivalent experience)
• Exposure to ERP systems (SAP Oracle Microsoft Dynamics Workday Deltek etc.) through coursework internships or projects
• Experience or exposure to lowcode / nocode platforms (e.g. Microsoft Power Platform ServiceNow Appian Mendix)
• Familiarity with workflow automation or business process tools
• Exposure to AIenabled capabilities such as copilots chatbots or intelligent automation
• Basic scripting or programming experience (Python JavaScript PowerShell)
• Familiarity with IT service management or ticketing tools
• Interest in enterprise systems business applications or IT consulting

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.