Senior Business Intelligence Specialist

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NetDocuments is the worlds #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive diverse environment where employees are encouraged to openly contribute creative ideas and innovation backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades including being named among the& 2024 list of Inc. Magazines 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Five-time winner () Top Workplace in the US by the Salt Lake Tribune
• Four-time winner () Best Companies to Work for by Utah Business magazine
• Three-time winner () Top Workplace Employee Appreciation and Employee Well-Being
• Three-time winner () Top Workplace Work-Life Flexibility
• Three-time winner () Top Workplace Compensation & Benefits
• Two-time winner () National Top Workplaces
• Two-time winner () Top Workplace Innovation
• 2025 Remote Work
• 2024 Technology Industry

NetDocuments is a hybrid remote-friendly workplace. Come join our team and work inspired each day!

About the role

We are hiring a Senior BI Analyst to serve as the dedicated analytics partner to our Technology organization. This role sits on the central BI team alongside analysts supporting other business functions and a small team of BI developers who own our modern data platform. You will be the primary analytics point of contact for the CTO org and the Finance partners supporting it with a particular focus on engineering efficiency capacity delivery metrics and public cloud spend.

This role is uniquely important right a SaaS company in the late stages of migrating from private cloud to public cloud public cloud economics unit costs usage drivers commit strategies and efficiency metrics will be a core part of this role. Prior depth here is a plus but not required; we expect the right analyst to build that expertise quickly by partnering closely with our Finance and FinOps teams and to translate what they learn into insights the CTO engineering leaders Finance and FinOps canactually acton.

You will also inherit a set of existing tech ops and efficiency reports (sprint planning team capacity delivery throughput etc.) that today live outside our standard architecture. A core part of your charter is partnering with our BI developers to modernize these reports and bring them ontoour tech stack with proper models governance and documentation.

WhatYoullDo

Bethe AnalyticsPartnertothe TechOrg

• Serve as the dedicated BI analyst for the CTO organization and the Finance team supporting Tech
• Build strong working relationships with engineering leaders product/program managers FinOps and Finance partners
• Translate ambiguous business questions into clear analyses metrics and self-service reporting
• Drive the roadmap for Tech org analytics in partnership with stakeholders and the Director of BI

Own Public Cloud Spend & Efficiency Analytics

• Partner with FinOps to build a unified view of public cloud spend by service environment team product and workload
• Develop andmaintainunit economics and efficiency metrics (e.g. cost per tenant cost per transaction cost per environmentutilization commit coverage waste)
• Track migration progress from private to public cloud and surface cost performance and efficiency implications for leadership
• Help leadership connect cloud spend to engineering activity product usage and business outcomes not just a bill
• Identifyoptimization opportunities and partner with FinOps and engineering teams to quantify prioritize and track them

Modernize Tech Ops & Engineering Efficiency Reporting

• Take ownership of the existing tech ops / engineering efficiency reports (sprint planning metrics team capacity delivery throughput and related analyses) currently built outside our standard architecture
• Partner with the BI developer team to migrate these reports onto Snowflake Power BIwith documented definitionsand proper governance
• Define and standardize engineering metrics (velocity throughput capacity quality cycle time etc.) so the organization hasa single sourceof truth
• Retire legacy spreadsheets and one-off reports in favor of trusted scalable assets

Deliver High-Quality Analysis & Reporting

• Build andmaintainPower BI dashboards semantic models and ad-hoc analyses that answer real questions for Tech and Finance stakeholders
• Contribute requirements back to the BI developer team to shape the underlying data models and helpvalidatethem before they land in production
• Communicate findings clearly with context caveats and recommendations to both technical and executive audiences

Collaborate Across the BI Team and the Business

• Work side-by-side with other BI analysts supportingdifferent functionsto share patterns reuse assets and ensure metric consistency across the company
• Partner with BI developers to move from report-by-report delivery to scalable well-modeled data products
• Act as a trusted embedded analyst within the Tech org whilerepresentingcentral BI standards

Documentation & Enablement

• Document metric definitions data sources and assumptions so stakeholders can self-serve with confidence
• Enable CTO-org leaders and Finance partners toget toanswers faster through well-designed Power BI experiences and clear training
• Other duties as assigned

WhatYoullNeed to be Successful

Core BI & Analytics Experience

• 5 years of hands-on BI/analytics experience witha track recordof supporting senior stakeholders
• Comfortable reading SQL and working with curated data layers delivered by the BI developer team
• Strong experience with Power BI (DAX semantic modeling performance tuning) or a comparable enterprise BI tool with a clear path to ramp up on Power BI
• Working knowledge of modern cloud data stacks Snowflake (or close equivalents)
• Solid grasp of dimensional modeling concepts and how to collaborate with data engineers to get the models you need

Public Cloud Spend & Efficiency

• Any exposure to public cloudspendanalysis (AWS Azure and/orGCP) billing data tagging usage cost allocation is a plus but not required; we expect the right candidate to ramp up in this area by partnering closely with our Finance and FinOps teams
• Interest in FinOps concepts (unit economicsshowback/chargeback commit and reservation strategy rightsizing anomaly detection) and a willingness to learn them on the job
• Curiosity about SaaS infrastructure economics and how engineering decisions translate into cost and efficiency
• Experience working on or alongside a cloud migration (private-to-public data center exit or similar) is a bonus

Tech Org Partnership

• Comfortable partnering with engineering leaders EMs and program managers you understand how software teamsactually work
• Familiarity with engineering efficiency anddeliverymetrics (sprint/velocity throughput capacity cycle time DORA-style metrics etc.)
• Experience working with Finance/FP&A partners on cost headcount and capacity analyses

Engineering & Analytical Discipline

• Strong instincts around data quality reconciliation and is this numberactuallyright
• Comfortable with Git-based workflows and a structured dev prod promotion path for BI assets
• Clear communicator written and verbal witha track recordof telling a story with data for executive audiences

AI-First Mindset

• Demonstrated ability to use AI tools (Copilot Claude Cursor etc.) to accelerate SQL DAX documentation and analysis work
• Strong judgment tovalidateAI-generated output rather than trust it blindly
• Interest in applying AI/agents to BI workflows metric QA narrative generation anomaly explanation etc.

What Will Make You Stand Out

• Familiarity with dimensional modelingbestpractices (star schemas conformed dimensions slowly changing dimensions Type 2 etc.) enough to partner effectively with BI developers on model design
• Exposure to Jira Azure DevOps GitHub orsimilar asdata sources for engineering metrics
• Prior experience at a SaaS company ideally PE-backed or growth-stage

WhatYoullLove AboutNetDocuments

• The People!
• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10paid holidays
• Monthly contributions forlife activities &wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $105000 - $115000

The posted cash compensation for this positionincludesontarget earnings basesalaryandvariableif applicable. Some roles may qualify for overtime pay. Individual compensation packages aredeterminedbased onvarious factorsspecific to each candidate such as career level skills experience geographic location qualifications and other job-related

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Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs job requirements individual qualifications without regard to race color religion sex (including pregnancy) national origin age physical and mental disability marital status sexual orientation gender identity and/or expression military and veteran status or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success and we are committed to providing a work environment free of discrimination and harassment.