Enrollment Analyst

About CAMP Systems:
At CAMP Systems we are the trusted leader in aircraft compliance and health management proudly serving the global business aviation industry. With over 20000 aircraft and 33000 engines supported by our cutting-edge platforms and partnerships with more than 1300 maintenance facilities and parts suppliers worldwide were shaping the future of aviation technology. Since our founding in 1968 weve grown to a dynamic team of 1600 employees across 14 locations globallyall united by a passion for innovation and excellence.

Our Mission & Vision:
We connect the aviation industry through smart technology to make flight safer and more efficient driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:
We are customer obsessed trust-driven owners of our work stronger together constantly curious and boldly innovative.

What You Will Experience in This Role:

The role of an Enrollment Analyst involves a combination of technical and client-facing responsibilities. The primary technical duty is to ensure that new aircraft configurations and maintenance programs are correctly entered into CAMP Systems software which is a platform used for tracking and managing aircraft maintenance and inventory. The role also requires evaluation of data templates and publications to ensure system accuracy to established OEM maintenance programs.

In addition to the technical aspect of enrolling new aircraft the Enrollment Analyst must also engage with customers and clients to ensure the aircraft information is accurate and is able to be delivered in our system within established service agreements. The analyst will be responsible for communicating with clients to gather necessary information address any questions or concerns they may have regarding the enrollment process and ensure that they have a positive experience with the service. The Enrollment Analyst is a key interface during customer onboarding.

Overall the Enrollment Analyst plays a crucial role in both the operational functionality of the CAMP Systems software and in maintaining client satisfaction through effective communication and service.

Responsibilities:

• Enroll new aircraft onto CAMP application utilizing customer furnished and/or manufacturer furnished documentation in accordance with CAMPâOPSâ100 CAMPâOPSâ110 and the specific aircraft model checklists.
• Implement the inspection/maintenance schedule for assigned aircraft in accordance with regulatory authority requirements customer requirements and maintenance documentation.
• Evaluate analyze and interpret applicable data such as ADs SBs maintenance logs etc.
• Quality check enrollments to assess data input ensuring proper implementation in line with CAMP procedures and customer expectations.
• Review inspect and work with the client to implement their specific Maintenance Inspection Program.
• Ensure that customers data is updated promptly and accurately.
• Prioritize work based on project timelines and current workload.
• Ensure customer requested changes are reviewed and properly implemented.
• Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
• Review manage and update applicable databases at enrollment milestones to ensure accuracy be notified of changes and notify others of changes.
• Address telephone calls from customers regarding maintenance program(s).
• Ensure that customers have full knowledge of the web-based applications its efficiencies and functionality.

You Have:

• Bachelors degree or equivalent combination of education and aviation experience to successfully perform the job.
• A & P license or two (2) to five (5) years of related aircraft experience preferred.
• Prior customer service experience a plus.
• Ability to analyze and interpret data.
• Must possess excellent communication skills both written and verbal.
• Must possess excellent computer skills (i.e. Word Excel).

Why Work at CAMP

Join a culture where your ideas matter your impact is real and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer vets/disabled

CAMP is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation please contact .

All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or protected veteran status EEO.

Required Experience:

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