Operations Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
Manage and develop a team of Area Managers
Lead operational teams on a shift deal with issues and positively impact site performance
Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
Work closely with other support teams including HR Finance Health and Safety and Security
Design and deliver initiatives across the sites to improve operational performance

A day in the life
Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

About the team
Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.

- A degree Relevant experience in people and stakeholder management Advanced proficiency in verbal and written English and intermediate proficiency in the local language Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience in key areas of production and supply chains

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you. Experience in Lean Six Sigma and Kaizen techniques Experience in a similar logistical working environment Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment Amazon est un employeur engagé pour légalité des chances. Nous sommes convaincus quune main doeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir dinventer de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Amazon est un employeur engagé pour légalité des chances. Nous sommes convaincus quune main doeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir dinventer de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.