Workplace Experience Specialist

About us

At RavenPack we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services we empower our clientsincluding some of the worlds most successful hedge funds banks and asset managersto enhance returns reduce risk and increase efficiency by integrating public information into their models and workflows. Building on this expertise we are launching a new suite of GenAI and SaaS services designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this years Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata our Gen-AI platform tailored for finance which is already being recognized as the #1 platform for powering financial AI agents.

European legal working status is required.

Were looking for

We are seeking a detail-oriented and proactive Workplace Experience Specialist to support workplace operations with a focus on vendor management travel and event coordination office operations and project this role you will play a key role in operational efficiency to ensure tasks and initiatives are followed through effectively across departments.

Requirements:

• Experience: 2-4 years in office management or project management or in a similar client-facing role.

• Languages: Fluent in English and Spanish.

• Strong attention to detail adaptability effective time management a proactive mindset critical thinking skills and a solution-oriented approach.

• Flexibility: Willing to assist with reception tasks when needed.

• Strong communication and writing skills; able to work effectively both independently and within a team.
  

Responsibilities:

Vendor Management

• Manage vendor subscriptions contracts and renewals

• Maintain accurate and up-to-date internal records and tracking tools

• Maintain positive relationships with vendors through regular communication

• Monitor vendor performance and negotiate agreements to ensure cost-effectiveness and service quality

• Oversee facilities operations and escalate issues to vendors in an efficient and timely manner

• Oversee inventory management and ensures all procedures meet health safety and building code standards

• Ensure procurement processes align with internal financial policies and security compliance

Travel & Events Coordination

• Manage end-to-end corporate travel arrangements and company-wide internal events for all employees coordinating logistics and managing vendors to ensure successful delivery

• Lead and mentor team members on travel policies and processes ensuring efficient and accurate execution

• Oversee all corporate apartment logistics including contracts billing and repairs while supervising visitor access processes to ensure they meet security requirements and that guests needs are fully supported

• Coordinate end-to-end logistics for internal events and employee perks

• Foster an employee-focused customer service mindset to ensure travel experiences and internal events run as smoothly as possible proactively resolving disruptions with vendors evaluating processes and proposing updates to internal policies as needed

Office Operations

• Foster a supportive and positive environment by collaborating with Workplace Experience team members and cross-functional teams to achieve shared goals

• Maintain a clean organized and well-functioning workspace by regularly monitoring office facilities

• Coordinate day-to-day maintenance and repairs proactively identifying issues and working with maintenance teams and landlords to track progress through to completion

Project Management

• Collaborate with the Head of Workplace Experience on process and office improvements coordinating with stakeholders to ensure timely delivery

• Oversee the Workplace Experience internal processes hub ensuring all guides and processes are accurately documented access permissions are aligned with Security and Compliance and information remains consistent across all offices

• Handle Ad Hoc tasks as needed

Whats in it for You

• International Culture: With its headquarters in Marbella Spain and presence in New York and London RavenPack takes pride in being a truly diverse global organization.

• Competitive Salary: In RavenPack we believe that your time and experience needs to be fairly rewarded.

• Continuous learning: We provide the support needed to grow within the team.

• Innovation: Innovation is the key to our success so we encourage you to speak up and tell us about your vision.

• Shuttle bus: From Malaga Fuengirola La Riviera and Estepona is available for free from the company.

• Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status.