Oracle EBS R12 Financials – L3 Functional Consultant (O2C)

TechnoGen Inc

Job Location:

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Oracle EBS R12 Financials L3 Functional Consultant (O2C)

Location: DallasTX(Onsite)

Long Term

Role Overview: L3 Onsite Functional Support Consultant provides Level 3 functional support for financial modules across Order to Cash (O2C). L3 Support is required across Order Management Pricing Shipping AR B2B AGIS (Advance Global Intercompany System) GL and related O2C modules. This role requires deep understanding of order flows pricing configuration fulfilment processes AR integrations and revenue recognition interactions.

This Role focuses on resolving functional break-fix incidents and data integrity issues primarily by executing well-defined Standard Operating Procedures (SOPs). Responsibilities include providing support during month-end close assisting in smoke testing performing in-depth root cause analysis for recurring & non-recurring issues and supporting new enhancements/projects by taking knowledge transitions from the product teams all while continuously identifying opportunities to automate these SOP-driven tasks.

Key Responsibilities

Act as L3 functional escalation point for Oracle EBS R12 O2C related modules.
Troubleshoot complex OM Pricing Shipping AR AGIS issues at Level 3.
Analyse and resolve medium to complex functional issues that cannot be resolved by L2 support.
Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
Support integrations with AR and AGIS.
Resolve functional break-fix calls either permanently or by workarounds.
Handle issues related to data in the production instance.
Follow up on SRs patches and issues to ensure resolution
Conduct training for power users on the application and support functionalities.
Conduct root cause analysis and error detection/correction
Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues.
Provide 24/7 in-person or Zoom support for month-close activities
Monitor integrations for data leakage and error handling
Perform smoke testing after planned/unplanned system outages to ensure stability
Resolve functional issues related to Oracle E-Business Suite modules such as: Order-To-Cash (O2C) support across Order Management Pricing Shipping AR AGIS and related O2C modules.

Required Skills & Qualifications

Bachelors degree in IT Computer Science or equivalent practical experience.
12-15 years of Oracle EBS R12 functional support experience.
Strong hands on expertise in:
- O2C: OM AR GL AGIS.
Deep understanding of end to end financial process flows and accounting impacts.
Deep knowledge of O2C data models tables and integrations.
Expertise with APIs Interfaces and troubleshooting complex issues.
Experience with Level 3 support RCA and solution governance.
Excellent communication problem-solving and customer service skills.
Experience working in a 24x7 or enterprise support environment
Ability to work with cross-functional teams and escalate issues effectively

Thanks & Regards

Mateenuddin

Job Title: Oracle EBS R12 Financials L3 Functional Consultant (O2C) Location: DallasTX(Onsite) Long Term Role Overview: L3 Onsite Functional Support Consultant provides Level 3 functional support for financial modules across Order to Cash (O2C). L3 Support is required across Order Man...

Job Title: Oracle EBS R12 Financials L3 Functional Consultant (O2C)

Location: DallasTX(Onsite)

Long Term

Key Responsibilities

Act as L3 functional escalation point for Oracle EBS R12 O2C related modules.
Troubleshoot complex OM Pricing Shipping AR AGIS issues at Level 3.
Analyse and resolve medium to complex functional issues that cannot be resolved by L2 support.
Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
Support integrations with AR and AGIS.
Resolve functional break-fix calls either permanently or by workarounds.
Handle issues related to data in the production instance.
Follow up on SRs patches and issues to ensure resolution
Conduct training for power users on the application and support functionalities.
Conduct root cause analysis and error detection/correction
Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues.
Provide 24/7 in-person or Zoom support for month-close activities
Monitor integrations for data leakage and error handling
Perform smoke testing after planned/unplanned system outages to ensure stability
Resolve functional issues related to Oracle E-Business Suite modules such as: Order-To-Cash (O2C) support across Order Management Pricing Shipping AR AGIS and related O2C modules.

Required Skills & Qualifications

Bachelors degree in IT Computer Science or equivalent practical experience.
12-15 years of Oracle EBS R12 functional support experience.
Strong hands on expertise in:
- O2C: OM AR GL AGIS.
Deep understanding of end to end financial process flows and accounting impacts.
Deep knowledge of O2C data models tables and integrations.
Expertise with APIs Interfaces and troubleshooting complex issues.
Experience with Level 3 support RCA and solution governance.
Excellent communication problem-solving and customer service skills.
Experience working in a 24x7 or enterprise support environment
Ability to work with cross-functional teams and escalate issues effectively