Lead AV Technician

Position Summary

The Lead Audio-Visual Technician is responsible for overseeing the installation configuration commissioning and support of commercial AV systems. This role leads field technicians ensures quality control and serves as the primary on-site point of contact for project execution. The ideal candidate has strong technical expertise leadership skills and a deep understanding of AV systems including control audio video and networked AV solutions.

Key Responsibilities

Project Execution & Leadership

• Lead on-site AV installations for commercial projects including corporate education healthcare and government environments
• Supervise and mentor AV technicians and subcontractors
• Interpret system schematics signal flow diagrams and construction drawings
• Coordinate daily tasks schedules and priorities with project managers

System Installation & Integration

• Install terminate and test AV cabling (Cat6 fiber coax speaker wire)
• Rack build equipment mounting and cable management
• Install and configure displays projectors cameras DSPs control systems and networked AV devices
• Perform system configuration for platforms such as Q-SYS Designer Crestron Toolbox and Extron Global Configurator

Commissioning & Troubleshooting

• Perform system testing commissioning and performance verification
• Troubleshoot audio video control and network issues
• Ensure systems meet design intent and client expectations
• Document system configurations as-builts and test results

Client Interaction

• Act as the on-site technical lead and interface with clients contractors and consultants
• Provide user training and system demonstrations
• Support project closeout and handoff documentation

Standards & Quality Control

• Ensure installations meet industry standards such as AVIXA best practices
• Maintain adherence to safety standards and site requirements
• Verify system performance aligns with project specifications

Required Qualifications

Experience

• 7 years of experience in commercial AV installation and integration
• Proven experience leading AV installation teams on medium to large projects

Technical Skills

• Strong knowledge of AV systems including:
  • Audio DSP microphones and sound reinforcement
  • Video distribution (HDMI HDBaseT AVoIP)
  • Control systems (Crestron Extron Q-SYS)
  • Network fundamentals (IP addressing VLANs PoE)
• Ability to read and interpret AV drawings and one-line diagrams
• Experience with AV-over-IP platforms and networked systems

Certifications (Preferred or Required)

• AVIXA CTS (CTS required; CTS-I preferred)
• Manufacturer certifications (e.g. Q-SYS Level 1/2 Crestron Extron)
• OSHA 10 or OSHA 30 certification

Leadership & Soft Skills

• Strong leadership and team coordination abilities
• Excellent problem-solving and troubleshooting skills
• Effective communication with clients and internal teams
• Ability to manage multiple priorities in a fast-paced environment

Physical Requirements

• Ability to lift 50 lbs and work on ladders or lifts
• Comfortable working in construction environments
• Ability to travel to job sites as required

Nice-to-Have Skills

• Experience with unified communications platforms (Zoom Rooms Microsoft Teams Rooms)
• Basic understanding of IT infrastructure and switching (e.g. Cisco Netgear AV line)
• Familiarity with commissioning tools and test equipment

Work Environment

• Combination of construction sites commercial buildings and occasional office/shop work
• May require early mornings extended hours or weekend work depending on project schedules