Cash Collections Analyst
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
What you get to do in this role:
- Logical task prioritization and organizational skills with the ability to meet deadlines and succeed in a fast-paced environment.
- Ability to communicate effectively both within the organization and externally with customers to build long-lasting successful relationships.
- The ability to work independently and collaboratively in a team environment showing a desire to grow professionally to support the current and future growth.
- A process improvement mindset with a desire to look for ways to increase efficiency and service.
Qualifications
To be successful in this role you have:
- Minimum 3years of experience in Cash Collection Process.
- Be responsible for tasks within the AR function including Cash Collections Query Resolution Dunning and Reporting.
- Be responsible for collections and reconciliation of customer accounts. Analyze to determine past-due accounts and make collection via telephone email and letter.
- Conduct a proactive follow-up on customer payments ensuring cash is collected by the due date and pre-empting issues that could lead to a delayed payment. Maintaining daily contact with customers to ensure that cash is received on or before the due date while keeping a high level of customer satisfaction.
- Assist in maintaining relevant and accurate customer master records while ensuring all internal controls and SOX policies are followed.
- Assist in resolving customer claims/issues and engaging with the correct internal departments including Sales and Sales Operations
- Participate in AR-related projects including UAT and system testing with relevant teams in EMEA APJ and the US as the company continues to grow and develop.
