Consumer & Customer Insight (Stage)

Your Opportunity Your Team

The Consumer & Customer Insight Intern supports QVC Italy (Finance & Analytics team) by assisting the Consumer & Customer Insight Specialist in identifying research needs developing insight projects and analysing consumer and customer behaviour in the Italian market.

Where Youll Work

This role is hybrid and will require you to be onsite at QVC Italia Brugherio (MB) several days per month (onsite days are predetermined and standard across the company).

• This is a full-time internship (6 months).

What Youll Do

Reporting to the Consumer & Customer Insight Specialist you will:

• Support the design and execution of ad hoc qualitative and quantitative consumer and customer research projects

• Support qualitative analysis and text-based analysis of customer feedback and consumer behaviour

• Assist in collecting cleaning and analysing data from multiple sources

• Monitor and select relevant industry and trend reports

• Based on business and research needs support deep-dive analyses of consumer trends and behaviours within specific industries or categories (Beauty & Wellbeing Home Fashion & Accessories)

• Support the interpretation of quantitative data to identify trends patterns and actionable insights

What Youll Bring

• Recent graduate or final-year student in Marketing Sociology Economics or related fields

• Fluent in English

• Excellent knowledge of Excel Power Point and Microsoft Office

• Strong communication and interpersonal skills

• Strong analytical skills

• Plus: Knowledge of survey platforms such as Qualtrics; Familiarity with statistical analysis tools such as SPSS or SAS; Interest in or experience using AI tools to support research and analysis

INDIT

#LI-DM1

Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.