Lead Technical Consultant

Why Choose Bottomline

Are you ready to transform the way businesses pay and get paid Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

Reporting to the Director of Partner Onboarding and Operations the Lead Technical Consultant will serve as a subject matter expert for Bottomline in the area of partner data integration and process. This role will be at the forefront of a growing team and will be responsible for both facilitating and leading strategic and tactical tasks related to partner technical implementation items. The Lead Technical Consultant advises on best practices related to APIs webhooks and file ingestion to bring Bottomline partners live more efficiently and effectively.

This is a hybrid role based out of our Portsmouth NH office.

How youll contribute:

• Occasional travel may be required (15% to Partner Sites)
• Develop and maintain an in-depth knowledge of Bottomline applications processes databases and data structures.
• Facilitate value added data flow strategy discussions with current and potential Bottomline partners.
• Configure data integrations to meet partner specifications.
• Design repeatable data flow testing scenarios and manage testing processes. Research and resolve errors that arise.
• Act as a liaison between functional operational go-to market and product teams. Assist in prioritization of enhancements updates and functional changes to the product.
• Provide ongoing post-launch support to new partners in technical areas related to data exchange funding operations and partners client implementations.
• Participate in identifying developing and executing new integration functionalities.
• Create and manage integration process procedure and technical documentation. Work to develop or enhance current standards.
• Engage in additional process design conversations with partners after initial go live.
• Mentor team members.

What will make you successful:

• Experience/Background in banking environment as a technical implementor or consultant.
• 5-7 years of experience writing technical requirements for file-based and API Integrations for software products; experience managing APIs as a product is preferred.
• 5-7 years of experience supporting Technical API products including designing programming configuring testing or supporting APIs.
• 5-7 years of Data Integration experience.
• Familiarity with a range of data formats and languages (e.g. JSON EDI SQL) as well as proficiency in using tools like Postman and JIRA.
• Proven ability to work closely with Product and Development teams to complete partner integrations.
• Superior Communication Organizational and Interpersonal skills.
• History of successful leadership of or within teams.
• Bachelors degree in Computer Programming Data Business or equivalent work experience

Nice to Have Skills:

• Background in finance or business to business payments industries and processes as a technical implementor or consultant.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• A collaborative and innovative work environment.
• Flexible working arrangements.

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We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.