Benefit Technology Specialist I, Employee Benefits

ABOUT HUB:

In a rapidly changing world HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

POSITION SUMMARY:

In the Benefits Technology Specialist I role the successful candidate thrives in a team environment supporting the Benefits Technology Team with a high volume of technical work assignments ranging in complexity performing the following duties:

• Configure benefit administration platforms such as Ease Employee Navigator and other platforms supported by HUB International for new clients and for renewals/open enrollments with existing clients

• Collaborate with Benefits Technology Team to complete build request workbooks for new builds and renewals

• Project manage builds with various stakeholders by developing timelines and executing deliverables

• Test new and existing system functionality to ensure accuracy of client system configuration

• Provide technical consultation to Producers and Service Team for prospects and clients

• Provide client-facing and internal demonstrations of benefits administration platforms

• Audit platform builds communicating findings and resolving errors

• Problem-solve and troubleshoot technical issues

• Communicate with carriers and vendors for build mapping

• Run various reports manage intake process and research service inquires

FACTORS FOR SUCCESS:

• 1 years of Benefits/Account Management experience

• 1 years of related customer service

• Bachelors degree is preferred

• Life & Health insurance license preferred or open to obtaining license

• Experience in benefits technology platforms enrollment processes EDI/API feeds are a plus

• Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel. Ability to listen clarify and respond well to questions.

• Strong analytical skillset and ability to effectively use data for strategy

• Strong attention to detail and accuracy/thoroughness

• High level of productivity reliability responsibility attendance dependability and organization

• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality

• Must possess a passion for teamwork client service and reaching business results through problem-solving

*Position is a hybrid role (3 days minimum in the office)

WHY CHOOSE HUB

Throughout our network of more than 450 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employeesandprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations. The EEO is the Law poster and its supplement is available here at Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the US Recruiting Team toll-free at or. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $60000 - $70000k depending on geographical location and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.

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LIKE US SO FAR

Take the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. Apply online today!

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.